Does New Hanover County pay their employees well?

According to anonymously submitted Glassdoor reviews, New Hanover County employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at New Hanover County. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at New Hanover County?

66% of New Hanover County employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Hanover County 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at New Hanover County?

Caseworker (3) , Case Worker (2) , Deputy Sheriff (2) , Human Services Caseworker (2) , Social Worker (2)

What are the pros of working at New Hanover County according to real employee reviews?

"Good benefits and pay with opportunity for overtime." ((in 3 reviews)); "Pay, benefits, work environment, work environment, WORK ENVIRONMENT, flexibility, diversity, knowledgeable leadership, career, opportunities, teammates...okay, EVERYTHING!" ((in 3 reviews)); "Great people." ((in 3 reviews)); "Competitive Pay, great benefits for full time, good work culture" ((in 3 reviews))

What are the cons of working at New Hanover County according to real employee reviews?

"Management is awful." ((in 3 reviews))

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New Hanover County

New Hanover County Reviews

3.6

66% would recommend to a friend

(51 total reviews)

Chris Coudriet

84% approve of CEO

63% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Career opportunities

3.7

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.3

Senior management

New Hanover County has an employee rating of 3.6 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Hanover County employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

51 reviews

2.0

2 Jun 2026

Good pay and benefits, but poor management.

911 telecommunicator ii

Recommend

CEO approval

Business outlook

Pros

Good benefits and pay with opportunity for overtime.

Cons

Management is awful. Director does not take responsibility for her decisions and actions but instead deflects. Absolutely should not be in charge of managing employees.

4.0

2 Nov 2025

Good experience

Social work supervisor

Recommend

CEO approval

Business outlook

Pros

good pay and benefits, including a generous COLA; supportive manager

Cons

County leadership’s beliefs did not align with program goals which caused challenges

1.0

12 Dec 2024

Ok

Case worker

Recommend

CEO approval

Business outlook

Pros

None to mention at all

Cons

Management needs to be cleared

Viewing 1 - 3 of 51 Reviews

Jobs at New Hanover County

Detention Officer

Seagate, New Hanover, NC

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Reviews by job title

Good pay and benefits, but poor management.

Good experience

Ok

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