Nextiva Reviews
Updated Jan 15, 2022
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Found 601 of over 615 reviews
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Recommend to a Friend
Approve of CEO
Tomas Gorny
466 Ratings
Pros
"Lots of weekly activities and free food" (in 30 reviews)
"it’s really nice work environment" (in 27 reviews)
Cons
"There is a divide building between the older Nextiva crew and the new people coming in" (in 87 reviews)
"Flourishing in a fast paced environment will be a requirement" (in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Opens the Fishbowl by Glassdoor site in a new window
- Current Employee, less than 1 year★★★★★Featured Review
Pros
Great Salary opportunities for growth
Cons
I do not have any
Continue readingThank you for the positive review! We're happy to hear you're a fan of your compensation and see opportunities for growth in your career. Nextiva is happy to have you on the team!
- Current Employee★★★★★
Pros
Fast paced and remote jobs available
Cons
Communication is not the best
Nextiva Response
Hi there, thank you for the review. We're glad you're a fan of the fast-paced work environment and enjoy the remote work opportunities! If you have any feedback on how we can improve the communication, please email people@nextiva.com.
- Former Employee, more than 1 year★★★★★
Pros
Good culture, great management, Clear cut career progression (I.E Do this class, get this raise), great benefits
Cons
It's a call center. Comes with the typical call center downsides, and unfortunately there isn't much that can be done to avoid it, but that can be said about any call center.
Continue readingNextiva Response
Thank you for the review. We're glad to hear you enjoy the company culture, management, career pathing, and benefits that Nextiva has to offer! If you have any additional feedback on how we can improve, please email people@nextva.com. Thank you for being part of the team!
- Current Employee, more than 3 years★★★★★
Pros
While there are improvements that can be made in ANY company, in my particular role I have it pretty great. I work on specific technologies which only a few of us are qualified to do. Last year, I found a new role in the company for which I was qualified and moved in to it, with a raise in pay. Work-Life balance can be a challenge anywhere. I am very fortunate to be able to balance most of my work quite well. However, I do not expect a 40-hour work week (I am normally 45-50 hours), and I am fine with that. Benefits are, overall, very good. When rating those benefits, one needs to understand that it costs the company a lot of money (employer-paid portions) to provide those benefits. I've worked in companies that provided less than half what Nextiva does. Were it not for that one "Con" I mention next, I would give the company 5 stars,
Cons
There is a certain Senior Executive who micromanages their Organization rather than leaving approvals of things to the people who are responsible for those things.. That's the only real negative I have.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Hours are great, training is best part stick with Justin best trainer
Cons
Working there in general lol
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Positive environment, growing company, great place to be right now.
Cons
Due to how quickly they are growing you can count on ongoing change which is not for everyone.
- Former Employee, more than 3 years★★★★★
Pros
None I can think of.
Cons
No real benefits, low salaries, few opportunities to grow
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Everyone works well together in all departments
Cons
pay could be better but that's most places though
Nextiva Response
Thank you for the positive review. We're glad to hear you enjoy working at Nextiva. Happy to have you on the team!
- Current Employee, less than 1 year★★★★★
Pros
-culture is huge at Nextiva, really value employee feedback - get monthly private meetings with your manager - implementation team is very helpful with problem solving
Cons
- workload is high - customers are needy and can be very dramatic, which is draining - pay is on the lower standard for industry - confusing directions on when we can/can’t transition accounts off of onboarding
Continue readingNextiva Response
Thank you for the review. We're glad to hear you're a fan of the company culture and enjoy working with your team! We appreciate your feedback on workload, compensation, and communication. We've shared these comments with our leadership team and invite you to share any additional feedback by emailing people@nextiva.com.
- Current Employee, more than 1 year★★★★★
Pros
Best Culture I have been part of.
Cons
the direction of the business changes often.
Nextiva Response
Thank you for the review. We're glad to hear you enjoy the company culture! If you have any questions about the direction of Nextiva, we encourage you to talk with your manager or email the People Team at people@nextiva.com. Thanks for being part of Team Nextiva!
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