Extremely inefficient and prone to naval-gazing. A culture of self-congratulation rather than honest, self-reflection. Resources (time and money) were often squandered on work/thinking that would never be visible or edifying to the public's experience. Excessive layering of management and bureaucracy slowed project development to a crawl. Severely lacking in innovation, often having new ideas fall victim to the attitude of, "this is how we've always done it," or "that'll never work." Slaves to a project development process that showed poor results. Sometimes seemed allergic to fun and wonder.