OSL Retail Services reviews about "district manager"

Demanding schedule and goals, its sales.

Reporting is behind at times however we just had a meeting and reporting is changing what we’re gonna get more of an accuracy of life reporting and being more consistent with it for KPI sales.

Very luck-based. This job is more luck-based than skill based. Therefore, it easily ends up to where most locations that have the best sales are ones that have the highest demand for phones. In my district, one location barely gets any sales because of nobody wanting to work there and lack of demand. Customers will get denied very frequently, especially with the "Call Wireless Order Support" denial which is on the carrier's end, and the red "Sorry..." denial, the latter where Walmart declines it for potential "fraud" and the T-Mobile denial stating "customer not approved for carrier installment plan". District Managers encourage Mobile Experts to lie about the first bill to flip prepaid to postpaid. I strongly recommend T-Mobile as it doesn't have the activation fee for Android phones. Verizon also has the highest price which makes them not recommended for lower-end Android phones but better for iPhones, considering it'd always be more expensive to go with Straight Talk upfront than postpaid.

#1 they will find any way possible to not pay you, for hourly, for commission, for mileage, for other bonuses. Management does not know or share appropriate amounts of information or data for employees to take advantage of bonus structures. Management either purposely or by accident lies to staff about the comp structure. I personally have been trying to get assistance with mileage that they have owed me since 11/1 and have dedicated hours trying to communicate with the osl team and their company that tracks mileage reports to no avail. Over 60 days, 12 emails, phone calls, text messages. No one wants to help or no one understands how to help. Im talking like 400 bucks max. Seriously should not be a big deal or so difficult but it is. On top of this the reps i worked with know so little information that people who bought phones were unaware of what they were getting into and what they were paying the majority of the time. Walmart when short staffed will take any walmart electronics member out of the electronics dept leaving the osl rep to be forced to run register for all walmart electronics purchases and forcing the rep to assist with any electronics item that needs to be removed from the glass cases. Seriously, work anywhere else. Osl will be a blip in your career timeline after you see first hand how awful it is to be part of the company. The district manager shares with me that his boss threatened them to not submit their commission to them on a conference call unless they hit more targets that their leadership was creating on the fly. Bonuses they had already rightfully earned, threatened to be withheld as a punishment. Again I cannot stress enough, dont work here.

Honestly I could say one bad thing about this company.

The DM is showing favoritism; only certain managers have full freedom and fun. I don't want to say much more about it. Most of the time, 4 to 5 stores are his favorite because his home is nearby, and he favors his own people.

Poor management and fewer changes to promote to District manager,

Pay is every two weeks wich makes everything difficult Walmart store management will not help with phones needed to make sales affecting my commission If u don’t sell any phones u will be let go so if u have a bad month you will be let go

the only con i had was when people would get money hungry.. but as long as you just focus on your job you wont have to worry.