Octopus Energy reviews about "senior management"

Nearly 6 months I cant speak of any. People say pay is low for industry but by time you tot it all up with meal allowance etc it balances out but also feel like proper job security Sounds like im laying on thick but its true of my experince.

My time at this company has incredibly frustrating and disappointing. As an existing member of staff, I found out I was being paid less than colleagues in similar roles, and when I raised it, senior management flat-out refused to fix it. Even after going through the formal escalation process, nothing changed. The message I got was loud and clear: my concerns didn’t matter. As an Iranian ethnic minority, the way this situation was handled made me feel completely unsupported, ignored, and disrespected. The pay gap over the past year cost me a significant amount of money, and watching the company brush it off was infuriating. Based on what I personally went through, I absolutely cannot recommend this company—especially to anyone from a minority background who expects fairness or even basic respect. I have been treated badly, and I would urge others to look elsewhere before risking the same experience.

-Senior Management do not listen to feedback metrics (office vibe) -Constant additions to an already overwhelmed department -Little to no training -We have been in a “peak period” for well over 6 months now, with no infrastructure to support us and we have gone from managing pipelines of 40-80 to nearing 200 people. - Poor engagement team, great for events but poor in taking onboard constructive feedback and actioning improvements - Way too many irrelevant meetings - Poor Salary for project management role

The absence of an HR department significantly impacted my overall experience and ultimately affected my well-being. Without HR, essential processes—particularly those related to employee welfare, feedback, and conflict resolution—were poorly managed. Unfortunately, if you're assigned to a difficult or unprofessional manager, there's no formal avenue to raise concerns. In my case, this led to an abrupt and, in my opinion, unjust termination. My manager appeared to instrumentalize the situation for own gain, This was all possible because I had no HR support or higher management involvement to intervene or ensure fairness. My resignation was the result of how poorly the situation was handled, lacking oversight, transparency, and support from those in higher positions. Having a dedicated HR team is crucial for ensuring fair treatment, providing conflict resolution avenues, and maintaining a healthy work environment. I hope the company prioritizes developing HR resources and ensuring senior management is more involved in employee relations to prevent similar situations from escalating.

As a rapidly expanding company, things can change quickly. New processes, new teams, new challenges. This can be exciting, but it can also lead to a bit of disorganisation or "growing pains" at times.

Unreasonable and unrealistic pressure put on AM 's -expected to do everything and know everything Senior management have alot to answer for as they breed this culture (Area manager will do it) Very little support and now they about to introduce Air source when what they should do is fix the shambles called SOLAR before introducing yet another skill set Poorly paid with No bonus No process or direction Company has grown to quick but still operating on small scale back office - Worklife balance , they dont kniw the meaning of it worst place I've ever worked ,actively seeking employment elsewhere...

Treated like a number. Senior management on the engineering side don't care about the staff. Fundamental changes to work expectations are made without any warning or consultation. Pay is below average for the industry. Work volume has increased by over 25% recently without warning. Promotion isn't possible after new management from outside the business brought in their old colleagues.

- Constant process changes and backtracking without trialling first - Fluctuating work load - Changing KPI's (bi-yearly) - Inconsistent communication between field and office at times - Occasional weekend and late shifts required - Senior management team not in touch with work

As with any fast-growing company, there are times when things get busy and you have to put in a little extra. But the flexibility and support here make it manageable, and you can tell they care about keeping workloads reasonable. Another point is compensations are not as competitive as other players in the market.