One Manchester Reviews

I am not sure what exactly has happened as of late, or where things started to go wrong exactly, but things have dramatically careered down hill. I no longer recognise any of what I have written above in this company and have lost complete faith in the direction of the organisation. This has become extremely apparent in the kinds of complaints we are now receiving from tenants, increasing in their quantity, making an already extremely difficult working environment even harder. Change was always going to be difficult, and I have personally said that from the beginning and have had a growth mind-set throughout. Sometimes I myself found the resistance from some of my colleagues frustrating, but I tried my best to boost morale and reassure those who were feeling stressed about the restructure - "better days are coming!" I used to say. Many of us had the axe of redundancy hang over us for six months - some colleagues even longer. This is inherently an unpleasant place to be, and that was always going to be the case, but when you have faith in the end vision and believe that we are going in the right direction as an organisation, it is a lot easier to stomach. Sadly, that has now been lost. I frequently speak to colleagues in tears, many more are off with stress and some are deciding not to come back from long-term sickness. These are good and talented people I have known, loved and worked with for years. Yet, still no acknowledgement from senior leadership, many of them leaving the organisation with little fanfare. The lack of respect that has been shown to those who have been through the redundancy process, or those who have decided to leave their new roles as a result of the nearing-intolerable working environment, is appalling and something I have found difficult to reason with. In addition to this, the on-boarding experience that the organisation gives new members of staff is now becoming embarrassing, and looks even worse when compared to what I received when I began my position only a few years ago, which I would describe as exceptional. I also cannot remember the last time I had a development conversation, or a conversation with anyone about my performance, development or career, and right now there does not appear to be any formal internal structures to support career development or advancement.

I have had to come on here because our voices are not being heard ! Senior Leadership Team (SLT) are clueless and this shaping our future restructure has caused the company to go downhill. Absolutely no loyalty to the staff. SLT are very dismissive and pretend to listen to feedback but have no concerns on the affect their decisions are having on the mental health of our staff. Staff members are now very hesitant and cautious to raise issues as they are met with a dismissive, passive aggressive manner. This is an unacceptable attitude. Do better. Show more understanding. More and more people are going off sick due to stress but SLT simply do not care. Poor management and leadership because SLT are so focused on the stats and KPI's and looking good but the staff are overworked and under alot of stress and are expected to adapt to reckless decisions, half baked plans that are presented to the team 24hrs prior. We have emphasised that we are understaffed and to recruit more people as this has increased wait times for tenants. SLT have no idea what they're doing and seem very supportive of each others poor decisions. Horrible atmosphere and feel really let down by all of SLT. Do better. For your tenants and for your staff.