OneLegacy Reviews

2.7

43% would recommend to a friend

(168 total reviews)
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Thomas Mone

39% approve of CEO

48% positive business outlook

OneLegacy has an employee rating of 2.7 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneLegacy employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

168 reviews
1.0
24 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Unfortunately, in my opinion nothing is left to be viewed in a positive light. Many of us hope that another entity will soon buy-out and rebuild this OPO back to it's original core values.

Cons

Briefly summarized: 1) UNSAFE PRACTICES (extreme inadequate training: unsupervised new-hires deprived of preceptors due to continuous staffing shortages, non-skilled/non-clinical personnel delegated duties far outside of their JD, inconsistent and VERY questionable clinical operations occur regularly without corrective education due to absent supervisors. Complete lack of adequate rest and meal breaks, as well as safe downtime between shifts: many front-line staff with sleep in hospital parking structures after their shift due to fear of driving incapacitated from complete exhaustion). 2) UNETHICAL PRACTICES (Disgraceful disservice to donor families, hard-working hospital staff, and transplant centers: OneLegacy staff are often strictly instructed from upper management to deceive, manipulate, and engage in egoistic-focused intent with a bully mentality to achieve complete control of all situations at any cost. Questioning authority in these unfortunate circumstances will place a target on your back within the organization and you will be labeled "difficult". This is a fear-based run organization and many well intentioned, innocent front-line staff will follow suit to avoid well known retaliation and harassment efforts from the hands of executive leadership). 3) INCOMPETENT LEADERSHIP: (Executive operations are single-mindedly focused only on donor numbers, revenue, image, expansion, and absolute control. There is such a complete disconnect and disregard for staff's well being and safety that it is nearly unfathomable for those who are left still trying desperately to serve the true mission. The organization's leadership is the definition of Corrupt Corporate America, with never ending corporate scandals that are consistently swept under the rug). 4) COMPENSATION (Below average wages and PTO accruals. Clinical personnel are poorly salaried and classified overtime "exempt", with an expectation of enduring 16 hours on-call before any overtime wages will be considered. Several mandatory meetings are held on your off-days, unpaid. You are expected to answer your work phone within two hours on your off-days. Extreme staffing shortages results in constant guilt-shaming strategies to recruit staff to work extra shifts- if you prefer not to work extra shifts, you will be shamed during your annual evaluation and demoted points, which will subsequently affect your potential for a pay raise).

1.0
10 Mar 2018

Great career, horrible corporate staff

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When you work for One Legacy you have the opportunity to help families when they’re going through the worst moments in their life. It’s an amazing experience to be able to help someone during this time. The field staff are amazing and they have one of the hardest jobs in the world. If the corporate office understood this, staff would stay longer.

Cons

Working at One Legacy used to be amazing. That all stopped a few years ago when they hired someone ruined the lives of many PTCs and he is the reason for the mass exodus that has occurred since he started working there. This person would promise the PTCs that they cared. But during management meetings he would say that he hated when PTCs complain about work life balance. Management also built a group of supervisors around him that made things uncomfortable for women to be around due to their sexiest and racist jokes. One legacy is having a horrible staffing problem and they are unable to serve the needs of the donor families. Many times I overheard staff at the corporate office say “thank God we didn’t get consent! We have no one to cover!” They will also send inexperienced staff to manage a donor until a PTC can arrive.

1.0
21 Nov 2017
Recommend
CEO approval
Business outlook

Pros

You can provide a small role in donation and helping donor familes and recipients facilitate their wishes and needs.

Cons

Low salaries, no real benefits, high requirement of shift availability, almost non-existent training, lack of communication, zero constructive feedback and no support for the mission of surgical staff. This causes staff to work unsafely, for little pay, often leading to cutting corners on federally regulated guidelines for procurement, driving long distances without adequate sleep, having little to no support/understanding from line supervisors, trainers or management. Within the past 6 months or so, around 40% of the surgical staff has left the company in search of better opportunities. Morale is extremely low and getting worse all the time. This problem is ignored by management, demonstrated by the constant stream of new hires, blindly thrown to the wolves until they burn out and quit just months later, to be replaced by the next victim.

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Glassdoor has 174 OneLegacy reviews submitted anonymously by OneLegacy employees. Read employee reviews and ratings on Glassdoor to decide if OneLegacy is right for you.