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Sorry you feel your experience with OpenArc was less than satisfactory, we are dedicated to our employees and strive to provide the best customer service possible to our candidates and clients.
Prior to submitting a candidate to any client, we discuss the client in detail with the candidate and encourage/expect the candidate to review the client on their own. Once this occurs their resume and salary requirements are reviewed, discussed, and agreed upon by the candidate and the Technical Career Advisor at OpenArc. Following this pre-screening we get a final confirmation from the candidate that they are interested in the company, agree to the compensation expectations, and understand the parameters of employment including commute working hours etc... Once those decisions are made the candidate goes through an interview process where the client determines if the candidate has the skills and is a good fit, and the candidate determines if the position and company are a good fit. Finally when an offer is made the candidate has the opportunity to consider all of the information that has been presented to them and mike a final decision as the whether to accept employment.
While we certainly hope that every candidate absolutely loves every opportunity OpenArc provides for them, we understand that not every individual will ultimately be successful. This is why we ensure each candidate is provided as much detail as possible throughout the process in order to make the decision of accepting an offer that is presented. If after reviewing an organization, submitting a resume, interviewing, receiving an offer, and ultimately accepting an offer a candidate believes that it was the worse company they ever worked for, we would encourage you to spend more time in the future throughout the process determining if the organization is a fit. We would rather not send a resume, end a process early, or decline an offer than to have a dissatisfied candidate and client after an offer has been accepted.
OpenArc complies with all applicable laws and regulations regarding issuing timely paychecks. In any situation where a delay could occur, we are in contact with the employee to ensure prompt delivery of their paychecks.
We welcome any additional feedback you may have and encourage you to contact us to work through any misunderstandings.