OverOps Reviews

4.1

78% would recommend to a friend

(49 total reviews)

Rod Squires

75% approve of CEO

74% positive business outlook

OverOps has an employee rating of 4.1 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OverOps employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
1.0
13 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Israeli Dev team is awesome. Though they are entirely disconnected from the US happenings. Israeli Co-Founders have no idea how bad it is over here in the US office and working for the US management.

Cons

Lies. All lies. Even if you get it in writing, there will be some excuse on why they cant come through. Even these 5 star reviews are complete lies. Don't believe me.... Well i'll give you some questions to ask when you are interviewing to prove it. 1. Ask them to have one of the reps give you the standard pitch. Then have them back up the number of "paid production customers" by showing you in salesforce. 2. Since the 5 star reviews say "you can make more money then you planned to" ask them to talk to anyone of the sales reps who exceeded their number. They wont be able to, so follow up with the question: Why did the team (ISR,FSR,SE) that not only exceeded their individual numbers but did 85% of the entire company's number decide to leave the company and why was it a good thing to loose that revenue going forward. That is what they told the whole company when they left - "It's a good thing" 3. The 5 star reviews talk about getting promoted. Ask how many of the managers were internal promotions vs outside hires. So that you know the answer, none of the management was an internal promotion. While they are at it have them explain why the only ISR that got promoted to an FSR left 2 weeks after as well as why the BDR that was promoted to ISR also quit. If they say that they weren't a good fit, isn't that bad on management for promoting people that "weren't a good fit". Lets be honest that wasn't the problem, remember both chose to leave on their own accord. 4. Ask them when the .NET release will be out? Follow that up with: When did you first hire .Net engineers and start development of your release. If they say summer of last year, then its a bit scary that it is that hard to update the product for further functionality. If they tell you earlier this year, ask them: Then why did you run sales cycles on your .NET release last year. - ".NET release will be huge" is stated on a 5 star review from May of this year. Interesting enough It was promised to Clients and Partners Q4 of 2016. The sales leadership even had us running sales cycles around it. It's even referenced in the webinar back in October 2016 . Again if you don't believe me, ask to talk to their re-seller in Denver. Ask the re-seller when .NET was being sold to their customers. 5. ASP - Ask what the current ASP is. Then have them show you in Salesforce. Might look a bit different. Probably explains why there is no one you can talk to that has made or exceeded their number. 6. Ask to look at their pipeline. Now that you know their ASP, look around and see what deals are being forecast for. Should throw a few red flags. 7. Ask if they take care of their employees? Followup whatever response with: Then why did your first 2 sales engineers who built your whole presales process both leave? Follow that up with: Why their first sales team they had before their B round leave? follow that with: When you retooled after your B round and hired all new sales and marketing, why did all of those sales and marketing leave as well? Should make for good conversation. I didn't want to write this review. I would have been just as satisfied leaving it alone until i saw all the fake 5 star reviews. If you want to read a 100% true review read the one titled "Turn around and RUN from this company" also look at "Mixed bag" and "A Lot of Promise with Poor Execution" Now for more cons. To put it as blunt as possible. I was asked to help the company "hire from my network" I wouldn't wish this working environment on my worst enemy let alone "my network" Micromanagement. Better get ready to have senior execs on all of your calls. (because that's scalable) Don't even stray one word from the script, if you do you will be publicly mocked by management. Talk about demoralizing. Wrong Market. The 5 star reviews talk about Enterprise sales. I am afraid that is inaccurate. The management does not support that. It doesn't prioritize enterprise features or see any value in getting certified for enterprise environments. I.E. PCI, HIPPA, SOC, etc. In fact they have been 'In progress" of getting theses certificates for a year. and by in progress i mean doing nothing. No Investment in Sales Engineering. A sales engineer is required for each and every meeting because of the products technical nature. That would be OK if it were a 1-1 or 2-1 sales to sales engineering ratio. instead there are 18+ sales people supported by only 3 sales engineers. Thats 6 to 1. Management uses Sales engineers as demo dollies. Does not allow time to successfully deliver a Proof of Value because "first meetings are more important" and time should be spent there instead.

1.0
30 May 2017
Recommend
CEO approval
Business outlook

Pros

- Product is good...actually very good but not great as it is not enterprise ready. Lacks some necessary enterprise features and only supports one language (JAVA) - Engineering team is extremely responsive to both customers and internal needs...by far the strongest group within our company. - We recently hired an office manager (who is great :)) that understands we actually need snacks, water and supplies to be happy (unfortunately she's forced to do it on a shoe string budget). - Our new Inside manager understands business, leadership and motivation/inspiration. Already EARNING the teams respect and understands "respect" is not something that is earned based on your title.

Cons

- Our office culture and its physical location are both awful...extremely loud space (located at one of the busiest intersections in the City)...my colleagues and I are forced to constantly leave the office to make and take prospect calls in either a stairwell or bathroom (yes...that actually happened and there is photo evidence of my team members taking a call in the bathroom :( , it's located in a dirty/homeless area of the City..nothing like the smell of urine in the morning, mice have been spotted multiple times, it is cold in the winter and hot in the summer (might want to switch that up at our next office), sits above a Vietnamese restaurant (imagine working above a garbage dump with a row of porta potties in a hot desert - you can now appreciate the daily smell), cramped space (we are out of desks and chairs and we only have two conference rooms)...not your typical start-up environment more like a sweatshop in Southeast Asia (OK, there aren't chickens running around or sewing machines everywhere but you get the picture). The WiFi is dreadful and out more than it is on forcing us to leave mid-day in order to do our jobs. - Company management/leadership is nonexistent. Company is led by a first time CEO who has NEVER led an enterprise software company or a company with more than 10 people (very evident!!!). Co-founders reside in Israel so have no idea just how bad the culture and morale is in SF. We speak of an "open door" culture but this is not the case - ever! - Sales "leadership" (hahahaha) Imagine a "leadership" that loves to relive their glory days by telling us how good they once were while sitting on a couch, hands behind their head, chest & belly out, loudly sharing with anyone in ear shot the accounts/deals they once sold "in the good ol' days" WITHOUT any of us ever asking them about their achievements (ego stroking? Trying to overcome a total lack of respect by our team? Insecure? Napoleon complex? Even better, this is all in the third person. We have a vapor pipeline as we are told to create initial meeting placeholder opportunities with $75k dollar amounts (leadership brags about our growing pipeline but oddly enough we have yet to retire quarterly or annual revenue commits with the current leadership) Provides ZERO value to us during the sales cycle unless you see "value" in being constantly quizzed about your MEDDPIC process (this goes for both enterprise and SMB opportunities). The company was forced to create a "no swearing" jar specifically because of Sr Sales "Leadership". There are other unwritten rules I heard were created but I can't confirm... There is no method to the madness of carving up territories or assigning ownership of opportunities/accounts...currently it is based only on HQ address...my colleagues that have little or no enterprise HQ's in their territories are dying a slow death. Even worse...some large enterprise accounts are held as "house accounts" for our future new hires. What sales exec would ever want to play under those rules (I can answer...ones who are not told about this during the interview process like me or have the rules changed once they come on board!!!) Field reps don't live in their territories (we have a concept of two "Super Centers"...one in SF and another in NYC). They want us to cover territories remotely and be in the office 4 days a week (I thought there was a reason I was a FIELD rep and not an INSIDE rep). Timeliness is not something Sales Leadership adheres to. They are late to most meetings (internal AND customer facing...have zero respect for other people's time) or they simply cancel meetings 5 minutes AFTER their scheduled start time, constantly cancels 1:1's with us. Do not have the respect of us (openly and privately mocked when they are not in the office) Micro management on steroids here!!! They demand to be on every initial meeting (demo's & presentations) and every scoping call...this cripples our ability to scale. We have a new policy where we have a monthly QBR's..."these will be pure inspection of the pipeline". Another opportunity for them to pound their chest and tell us how "leadership" is supporting us when really are they are doing is the micromanagement thing...we are not dumb. If you don't like MEDDPIC this is NOT the place for you. They only understand and knows MEDDPIC (needs to adopt style flexing and velocity (early stage start-ups are all about logo acquisition NOT a rigid sales process which comes in year 3 or 4)...they can't grasp why those of us that are constantly being pounded over the head with MEDDPIC are FAILING time and time again when trying to close deals (there are reps who have been here for nearly 7 months and they have not closed anything including the door that should be hitting them on their way out)!!! We are forced (no joke) to "sign up" for quarterly commits even when our meager pipelines don't warrant it (you wonder why our forecasting is so bad...start here and work backwards). Absolutely crushes morale to be on a team that constantly misses their number and NOT by just a small amount. Zero sales enablement/training for new hires (wait, that is not entirely true...they have changed the first meeting deck 6 times in 9 months so I guess that is what they might be considering "training"). No coaching and thus zero professional growth within the sales organization. Speak about "promoting from within" but have only seen two people get promoted and those where BDR's to ISR's. The one ISR to FSR promotion left 2 weeks after their promotion (ask yourself why?). No motivation (again, not entirely true, sending out random emails to us bragging about people using their sales process (MEDDPIC) but, unfortunately, none of those opportunities ever close...where is the loss report???) No sharing of ideas or what successful reps (don't have many of these here as the ones who were successful already left the company) are doing (a weekly meeting where they read from a salesforce.com report on "new meetings set" is not how you "share" what is working)...again, they wonder why the majority of us are failing at an alarming rate. Co-workers are publicly shamed in front of colleagues (Management 101...praise in public and coach or course correct in private). If a grown man constantly starts every greeting/conversation with "Hey Bud" and not by my given name I know they either watched Fast Times at Ridgemont High one to many times (Hey Bud, lets party!) or maybe they just think that everyone's name is "Bud". Wonder how they'd like me calling them "slugger" all the time? Could go on and on but won't (the writers of Silicon Valley need to call me so I can provide them with a seasons worth of Emmy award comedy we endure on a daily basis). WARNING...STOP...RUN...DON'T TAKE THE RECRUITERS CALL...stay away from this company and current management team until there is a wholesale cleansing and total reset resulting in a new culture and company.

1.0
24 Jul 2017

If you love micromanagement, this sales job is for you!!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the product is awesome and very valuable to companies with critical Java applications.

Cons

- ughh, where to start? The review ""Turn around and RUN from this company" and "Lies, Lies, Micromanagement, and oh yeah, Lies" are SPOT ON. The 5 star reviews from sales people in SF aren't genuine (there are only a handful of sales reps in the SF office so their reviews are hardly anonymous). - Sales org is driven by fear and BS metrics

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Glassdoor has 49 OverOps reviews submitted anonymously by OverOps employees. Read employee reviews and ratings on Glassdoor to decide if OverOps is right for you.