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      PALS

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      PALS Reviews

      3.2

      44% would recommend to a friend

      (26 total reviews)
      avatar

      Otieno Okatch

      35% approve of CEO

      44% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.2

      Compensation and benefits

      3.1

      Work/Life balance

      2.9

      Culture and values

      2.8

      Senior management

      2.6

      Career opportunities

      PALS has an employee rating of 3.2 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PALS employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      26 reviews
      1.0
      20 Aug 2018

      Looking for a new job

      Dsp
      Recommend
      CEO approval
      Business outlook

      Pros

      clients are awesome, outings, not much to write here

      Cons

      open space, staff drama, not person centered, one area with clients passed out on meds

      2.0
      26 Nov 2025

      Nepotism & Racial Bias Favoritism

      Direct support professional (dsp)
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and meaningful work if you just ignore what’s going on around you with management and staff

      Cons

      The majority in the higher positions are people who are the owners friends, family or same ethnicity. This causes huge favoritism and makes other employees actually doing their job feel undervalued and frustrated. Doesn’t matter if those who are favorites don’t do their job or mistreat clients. THEY ARE THE ONES WHO GET REWARDED. It’s very discouraging.

      1.0
      30 Apr 2024

      Dangerous Intersection of Ineptitude and Nepotism

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Starting pay is slightly above industry standard. Flexible scheduling.

      Cons

      This company values loyalty over ability. This company values public image over accurate reporting of incidents. This company prefers employees who follow orders and do not advocate for themselves. Senior positions are filled via family/friend connections regardless of capability or experience. If you're interested in playing petty corporate politics, this is the place for you.

      Viewing 1 - 3 of 26 Reviews
      Related searches: PALS jobs | PALS salaries | PALS benefits | PALS interviews
      ReviewsPALS reviews

      Glassdoor has 29 PALS reviews submitted anonymously by PALS employees. Read employee reviews and ratings on Glassdoor to decide if PALS is right for you.