PFS Group Reviews

This is a medical call center.So if you have never worked in a call center I would not advise to do this. You are calling out to people about their medical bills. The company does not like to call themselves a "collection agency" but that is exactly what they are. You are calling people all day trying to collect money on their medical bills. Basically harrassing people because some will tell you that when you are on the phone with them. They micromanage everything. Your break time is watched and you receive emails ALL DAY about how much break time you have left. If you are in the bathroom to long they question where you are. You can't breathe. Lunch is 30 minutes that's it.

Pays 30% less than the industry average for medical billing. The cheapest health insurance plan will cost you >30% of your gross annual income (between premiums and the five-figure deductible) before paying out on any benefits. The corona virus response was two, now empty, bottles of hand sanitizer in the breakroom. No assurances have been offered to employees regarding their job security in at a time where the CDC is recommending self-quarantine. They are remaining open in defiance of the Harris county Stay Home Work Safe order. Three weeks after the CDC recommended working from home where possible, PFS has failed to make any effort towards compliance, despite remotely servicing clients on the East and West Coasts to begin with. I really can't give low enough marks for how the executive team has responded to this historical crisis.