Does Partner Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Partner Retail Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Partner Retail Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Partner Retail Services?

52% of Partner Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Partner Retail Services 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Partner Retail Services?

Customer Experience Expert (8) , Store Manager (4) , Assistant Manager (3) , CSA - Customer Service Associate (3) , Customer Service Advisor (3) , Manager (3) , Sales Associate (3) , Customer Service Associate (2) , Sales Assistant (2) , Trainer (2)

What are the pros of working at Partner Retail Services according to real employee reviews?

"Pay is good" ((in 5 reviews)); "Nice atmosphere and great colleagues to work with" ((in 5 reviews)); "Decent benefits" ((in 4 reviews)); "Very easy to learn and progress when possible, achievable numbers and targets, friendly environment and while very driven its done in a positive team" ((in 3 reviews))

What are the cons of working at Partner Retail Services according to real employee reviews?

"Poor management internally and external." ((in 5 reviews)); "No understanding of what is required to increase sales (Colleagues now face their largest volume of products to know, but the company chooses to cut L&D whilst hiring an additional regional manager, both of these regional managers are stuck in the past with their pushy sales tactics and untouchable status because the head office team are all mates)." ((in 4 reviews)); "Samsung are at the forefront of the store, the devices, services and repairs, and the latest product launches with decent training going to Samsung HQ, all paid for." ((in 4 reviews)); "High pressure selling with scripted sales pitchs makes for unnatural conversations between staff & customers" ((in 3 reviews))

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Partner Retail Services

Partner Retail Services Reviews

Compare reviews

3.1

52% would recommend to a friend

(65 total reviews)

Stephen Cochrane

64% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture and values

2.7

Senior management

2.7

Career opportunities

Partner Retail Services has an employee rating of 3.1 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Partner Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

65 reviews

3.0

13 May 2026

Team-based incentives with lack of feedback for growth

Salea assistant

Recommend

CEO approval

Business outlook

Pros

Can earn incentives but this is based on a team rather than individual

Cons

No constructive feedback given for improvement

1.0

10 Dec 2025

work culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Getting a recently launched phone

Cons

terrible work culture. no professionalism at all

5.0

8 Dec 2025

Positive

Customer experience expert

Recommend

CEO approval

Business outlook

Pros

Good place to work and grow

Cons

Less growth and value for people

Viewing 1 - 3 of 65 Reviews

Jobs at Partner Retail Services

Retail Assistant - Samsung Experience Stores - Full Time

Retail Assistant - Samsung Experience Stores - Part-time

Retail Assistant - Samsung Experience Stores - Part-time

Mickle Trafford, England

£13 - £13 /hr

(Employer provided)

View job

Assistant Manager - Samsung Experience Store

General Manager - Samsung Experience Store

Partner Retail Services reviews FAQs

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Partner Retail Services

Partner Retail Services Reviews

Ratings by category

Reviews by job title

Team-based incentives with lack of feedback for growth

work culture

Positive

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