Pros
Some good people there still, if they haven't left already.
Cons
With individual firings, 2 layoffs, and major turn over. You’ll find yourself directionless, where accountability and ownership are never followed through. Immature management all the way to the C-Suite turns a blind eye to the problems of how their company operates and are only looking for a payout through acquisition. Most of the people who cared about the company left or got laid off, the rest are just along for the ride for job security purposes. During a supposed "year of growth," key positions, including the Chief Product Officer and Head of Customer Service, were eliminated, along with the hiring of an entire team of agile coaches, raising questions about their relevance in a startup. Company strategies change frequently, with past initiatives left incomplete. There is zero product growth and direction. Afterwards, the Head of People quits. Monoculture and lack of empowerment towards underrepresented people. There were random boat parties and offshore events during the most critical times. You can literally see where the money burns while you are trying to douse out more internal fires. There have been shady promotions, as favoritism seems to be the name of the game here. Some people who are part of the original first hires have a superiority complex, they talk down on you while they don't even understand how their own business works. The customer success teams are fending off the frontlines as clients are unhappy and frustrated as they don’t see benefit in such an expensive product whereas competitors offer it for cheaper. The company no longer does weekly all hands as there’s nothing to talk about. Team shuffling seems to be forever a thing as new shiny unfounded projects seem to be.