Reviews by job title

10 reviews
1.0
19 Jul 2022
Recommend
CEO approval
Business outlook

Pros

You could wear whatever you wanted to, there was no dresscode

Cons

Like one day, a manager literally went in the front of the room, and threatened to fire everyone. The entire room full of people. The reason given was that our department's numbers weren't high enough... Or they'd walk up to people individually (myself included) and threaten us with termination daily, for not setting enough appointments. I never received a write up or coaching or any type of disciplinary action, this all just came out of nowhere. I felt like I had no choice but to quit. Absolutely terrible environment.

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Payentry Response
3y
We are sorry that you were less than satisfied with your time here at CPS. We hold very high standards for our managers and our employees in regards to professionalism. We are sorry you feel as though you were not given professional treatment. We truly apologize since that is never our intention. Thank you for your honest feedback. Our company continuously strives for growth and improvement in all areas. We really appreciate it and wish you the best in your future roles.
2.0
7 Aug 2018

Lots of Potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very supportive, genuine, and caring managers. They were always supportive and offered ideas and suggestions during stressful times. Great communicators. -My coworkers were AWESOME! Always willing to go out of their way to help others in the department. We all worked well together. -Flexible. Fair approvals of PTO, flexibility to attend doctor appointments, etc.

Cons

-Lack of technology and innovative systems; everything is done manually using Excel spreadsheets. -"Traditional" company; very difficult to implement new processes, procedures, and cultural improvements that are attractive to millennial's. -Lack of integrity

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Payentry Response
7y
From our President, Joe Beverly: Thank you for your comments and feedback. We agree that we have awesome employees and supportive managers. With our staff of dedicated programmers and IT support personnel we are constantly creating and improving technology and systems including our payroll and human resource management systems. Although we are never satisfied with the speed of improvement, we do constantly improve our systems and add features. We also implement and change processes and procedures on a continual basis. Unfortunately, the speed of those improvements is also something that takes time in order to make sure we do not have negative effects on our customers and employees. We have always been open to improvements that make our customers and employees happier. Since we try to make sure our services are priced competitively for our clients and we cannot print money like the U.S. Treasury can, we do have to prioritize improvements and spend on those that will provide the greatest return on investment. That means that we do sometimes have to delay some improvements and not do others at all. We wish that we could implement every positive change, but that is simply not always possible. We're exceptionally sorry that you feel that we have a "lack of integrity." We vehemently disagree. One definition of integrity by Webster's is, "adherence to a code of moral, artistic or other values." We do have a set of printed values placed on employees' desks which include "Honesty" among five other values. We would like to know of any specific examples where we have not acted with honesty. If you mean one of the other definitions of integrity, then we would be happy to discuss that further. Another one of our core values is "People Matter. Without employees, we have no business. Customers are people, not machines. We treat our customers and employees with honesty and respect." Since people are our primary asset, we absolutely do value them.
5.0
7 Oct 2021

when you love going to work each day

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working at CPS. The managers are supportive and schedules are flexible for anyone seeking better work life balance.

Cons

End of the year is busy season when there is a lot of work

1.0
24 Apr 2023

Don't Do it

Recommend
CEO approval
Business outlook

Pros

Managers are in another state, so you could get away with some messing around

Cons

Managers are hard to reach at times and will just straight up ignore questions

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Payentry Response
3y
Thank you for your feedback. Now that many employees are working remotely, we encourage and more frequently use virtual platforms and tools to build social connections within teams, to plan team-building activities, and to engage remote employees whenever possible. We strive to meet the challenge of managing teams in different time zones and states using our ACE ( Accuracy, Courtesy, and Efficiency) principle to respond to support requests and questions efficiently and timely. We appreciate your feedback and are sorry that you were less than satisfied with your time with the company. We wish you the best in your future endeavors.
3.0
15 Dec 2015

Sales Rep

Recommend
CEO approval
Business outlook

Pros

The starting salary is good, i enjoyed the small office size and location. Working out in the field and meeting business owners was valuable. Office Manager was supportive.

Cons

I found the job highly stressful when not achieving my goals, started to feel micromanaged at the end. Manager was inexpierienced but will get better over time. Upper management only concerned with results. The sales team and telemarketing team are always under pressure.

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Payentry Response
10y
We appreciate your review of our company and the local branch where you worked. Most of our branches are small and there is a close relationship between the branch manager and the sales team. We don't actually regret that you felt stressed. Ours is a very competitive business and our competitors are always working as hard as they can to put us out of business. For that reason, we are concerned with results and how we can help our sales reps to achieve the needed results. We hope you find the right place to enable you to achieve personal success.
1.0
10 May 2024
Recommend
CEO approval
Business outlook

Pros

Can start working remote after 3-6 months. After longer time with the company they will eventually pay for your health insurance. They pay for your lunch on Wednesdays.

Cons

Learning how to do the job could actually take 6 months. Very unorganized, no training procedures, unprofessional & disrespectful manager. Doesn’t live up to the expected company culture. Customers and sales reps don’t answer the phone which makes it difficult to set up their accounts.

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Payentry Response
2y
Thank you for your feedback. At CPS, Our training programs and schedules follow our SMART principle. SMART training means all training plans are Specific to the individual, Measured for progress, include Achievable metrics for fairness, Reported to both the employee and manager throughout training, and also are Time-based so milestones are met within the training period. This structure allows employees to learn the correct industry standards and also accounts for different learning and training styles. We hold high standards for our managers and our employees in regards to professionalism and we actively enforce a zero-tolerance policy for disrespectful conduct in the workplace. We are sorry that you were disappointed with the training plan and appreciate your honest feedback. We are very sorry that this role didn’t work out for you and wish you the best in your future roles.
3.0
21 Dec 2019
Recommend
CEO approval
Business outlook

Pros

When not trying to meet daily deadlines, managers are friendly and seemingly caring. Money is used to motivate staff.

Cons

Too much pressure; environment because catty.

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Payentry Response
6y
Thank you for your feedback, we are pleased that you find management to be friendly, caring, and motivational. We understand work atmospheres can be competitive, especially in sales-driven environments. However, if at any point you feel someone is being %E2%80%9Ccatty%E2%80%9D or hostile, please feel free to bring it to our attention. We have a strict no bullying policy that we stand by to make sure our work environment is as healthy as possible. We appreciate our entire team at Corporate Payroll Services and are happy to have you as part of the family.
1.0
3 Jan 2022

Unprofessional and Unorganized

Recommend
CEO approval
Business outlook

Pros

-flexible with my school schedule

Cons

-very low pay -there was no growth within the company -they only respected/treated people who have been there 5+ years -the culture/environment was like working in high school -extremely unprofessional and unorganized -the managers do not take accountability

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Payentry Response
4y
We are sorry that you were not satisfied with your time here at CPS. We have many great employees who started from entry level roles and continued to grow with us into management positions. We have always believed in promoting from within and have always been very competitive with our pay structure. As we are committed to improvement, we value your feedback and wish you the best in your future roles.
1.0
23 Aug 2019

Worst Job Ever

Recommend
CEO approval
Business outlook

Pros

They have refreshments for the staff

Cons

For a pay roll company you get paid 2 times per month, and it varied...... depends on the last day of the pay period 3 business days after, you don't get commissions like promise. POOR training. Bad management, Micro managers plantation like atmosphere. No respect for the telemarketing team. Very rude managers with stink attitudes. Worst job I've ever had. DO NOT APPLY! VERY OUT DATED for 2019 10 years behind the times.

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Payentry Response
6y
Thank you for taking the time to express your thoughts and concerns regarding Corporate Payroll Services. Our company operates on a semimonthly pay schedule which is a commonly used pay frequency. Compensation plans are clearly outlined in all offer letters as well as during the orientation process. We encourage all new hires to ask as many questions as possible regarding job responsibilities, salary and commission structure as well as company wide goals. We regret to hear that you were disappointed in our management team. Our managers are committed to treating each employee fairly and respectfully. For this reason, we apply conduct and attendance policies uniformly so that each employee is held equally accountable for their actions. As an organization, we pride ourselves on employing some of the best managers in the industry and always emphasize the importance of continuing training and leadership development. We appreciate your time spent with us and wish you all the best in your future endeavors.
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