Paysign Reviews

2.7

34% would recommend to a friend

(25 total reviews)

Mark Newcomer

12% approve of CEO

33% positive business outlook

Paysign has an employee rating of 2.7 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paysign employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

25 reviews
1.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Paysign offers competitive compensation, and there are truly great people working hard behind the scenes; dedicated professionals doing their best in an environment that gives them little support. Some of the developers and architects are brilliant and genuinely care about building something meaningful.

Cons

I was brought in under false pretenses to help implement structure and scalable processes. Every effort to introduce best practices or formal SOPs was dismissed. Leadership talks a big game about innovation and process but has no genuine interest in either, just the illusion of it. Priorities are dictated by executive whims and driven by whoever tells the most compelling story to the CEO, regardless of feasibility, ethics, or long-term value. Projects were routinely greenlit with unrealistic timelines under the pretense of major revenue impact, only to deliver negative user experiences or ethically questionable outcomes. Brilliant developers were pushed to deliver “fast, not right,” resulting in bloated, unstable systems. Despite holding a leadership position, I was laid off with no notice and no severance. I regret leaving a stable role to join what turned out to be the most dysfunctional company I’ve ever encountered. No wonder the stock continues to flounder; this place is a dumpster fire.

1.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

Some good co-workers and decent pay

Cons

I had a performance review with my manager, who assured me that my performance was stellar and that I was doing good work for the company. Then I was laid off a few months later. No warning, no severance. Just a quick call and boom. They didn't even bother explaining the reason for layoff. This organization does NOT care about its employees, just profits for their shareholders. I wish I hadn't switched jobs to work for Paysign.

1.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

The only pro was they were very generous with the technology and the compensation.

Cons

I accepted a role with this company based on the compensation and what seemed like a promising opportunity. Unfortunately, it quickly became clear that the organization was deeply unstructured and lacked basic support systems. There was no onboarding process, no formal training, and no clear direction. My main point of contact—the Product Owner—regularly canceled meetings, didn’t include me in relevant discussions, and offered no guidance when I asked for help. When I requested training from another department, I was initially offered a three-week plan. Within hours, that was cut down to three one-hour sessions. During the final session, I was recorded while struggling through unfamiliar material—at the request of my manager. Rather than providing feedback or support, I was abruptly let go during a short call following this “training,” with no prior discussion of performance concerns. The workplace culture felt cliquish and unprofessional. Many of the leadership team had previously worked together at Republic Bank, creating a closed-off environment. There was no dedicated HR; all HR matters were handled by legal counsel—also from Republic Bank. The team members I worked with regularly spoke negatively about others and joked about previous employees who had been terminated. I left a stable role of four years for this opportunity, thinking it would be a step forward. Instead, it was the most toxic and disappointing experience of my career. I strongly advise anyone considering a role with this company to proceed with caution.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 25 Paysign reviews submitted anonymously by Paysign employees. Read employee reviews and ratings on Glassdoor to decide if Paysign is right for you.