Pens.com Customer Service Representative reviews

Job come with heavy workload and alot of stress

If you have poor time management skills, and often times late, then you will be given warning, and soon after terminated. If you're not performing, just be prepared to go through the door, you will not be given a chance to go to another department to redeem yourself. I never like that my supervisor was always busy, and wasn't able to provide support most of the times. I had to rely heavily on my peers for help, and the commission for customer service is pretty unattainable and isn't worth it , so forget about it. The dinning space for one of it's buildings is very small, and unable to accommodate its staff during lunch time, so you have to go outside, and while there is a canteen on compound, they never had one in any of the two buildings. The company wifi is always loaded, so you will unlikely to get signal during the work hours. It has a typical call center environment where its mostly people from low socioeconomic background that acts very uncivilized and ratchet at times.