Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 25 reviews)); "Great people and environment" ((in 22 reviews)); "Great work life balance" ((in 15 reviews)); "Management has adapted well to the changes brought on by the pandemic and allows flexible work from home options and has made efforts to remain market competitive with salaries." ((in 13 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

PerfectServe Reviews

Compare reviews

4.5

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.1

Compensation and benefits

PerfectServe has an employee rating of 4.5 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

286 reviews

2.0

26 May 2026

Remote job with long hours and unresponsive management

Sr partner techincal consultant

Recommend

CEO approval

Business outlook

Pros

it was remote job which was good and Canadian holidays which was nice

Cons

management does not actually work like how the employees are expected to. as you stay longer in the company you get more groups for implementation which means longer hours and there is not a pay to compensate

5.0

22 Apr 2026

Meaningful Healthcare Work with Flexibility and Strong Culture

Practice consultant

Recommend

CEO approval

Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

5.0

15 Apr 2026

A Rare Company That Truly Supports Its People and Its Mission

Manager, customer success

Recommend

CEO approval

Business outlook

Pros

I genuinely and passionately believe in this company. PerfectServe truly cares about its employees, not just in words, but in action. Leadership actively listens to real employee feedback and makes thoughtful, data‑driven policy decisions based on it. There is a strong sense that people matter here. What also sets PerfectServe apart is its deep respect for the entire clinical ecosystem. Nurses and the broader patient care team are clearly not an afterthought; the mission consistently reflects an understanding of frontline clinical realities and the importance of supporting care teams holistically. On top of that, the people are exceptional, smart, collaborative, driven by a shared purpose, and are just good, kind people.

Cons

External hires can struggle to learn their complex platforms.

PerfectServe Response

1mo

Hello there! Thanks so much for this really, really thoughtful review. Two things you said really resonate: - People matter at PerfectServe - We respect the whole clinical ecosystem Honestly, if other people just knew those two things about us, we'd be thrilled! Our people are our lifeblood, and so are the customers we serve—and that includes everyone from doctors and nurses to respiratory therapists, chaplains, pharmacists, security personnel, and so many other important roles. It's a team effort, and we want all of them to be involved!

Viewing 1 - 3 of 286 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Sales Operations Manager - US Remote

Support Center Consultant

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

PerfectServe

PerfectServe Reviews

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Reviews by job title

Remote job with long hours and unresponsive management

Meaningful Healthcare Work with Flexibility and Strong Culture

A Rare Company That Truly Supports Its People and Its Mission

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