employer cover photo
employer logo
employer logo

Phoenix Technology Services

Is this your company?

Phoenix Technology Services Reviews

3.8

74% would recommend to a friend

(129 total reviews)

John Hooks

76% approve of CEO

81% positive business outlook

Phoenix Technology Services has an employee rating of 3.8 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Technology Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

129 reviews
2.0
30 Apr 2015

Office worker

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good, knowledgeable and helpful coworkers - Good base salary - Relaxed working environment (before the layoffs started)

Cons

Before the 2015 Oil and Gas downturn, PHX was a company with big ambitions and lofty goals. Recruiting was at an all time high in all departments, resources were being put in place to develop new technologies, and there was permanent marketing from leadership on how the company was going to evolve from a third tier player to something they creatively called a "1.5 tier" service company. Record revenues and profit margins only underpinned management’s future growth “strategy” and fed their egos. Misled by the siren calls of a long term and promising career at PHX, I turned down other offers and joined them to help the company fulfill its potential in an office position. But weaknesses in the leadership’s plans, and especially in its execution, were evident early on, even during the good times. Rivalries between groups, struggles between the old and new guards, and lack of clear communication and transparency were present. They were simply being masked by positive cash flow and the ensuing optimism. With the downturn, the ugly face of lack of long term strategy and vision, mediocre planning, poor execution, incompetent and dishonest leadership, and politics is showing up. Layoffs are rampant, fear and mistrust is palpable at all levels, and talk of a bright future is all gone. Leadership has clearly fallen into the short-term trap of trying to save face with the company’s shareholders at the expense of long term strength. I have to rescue the excellent, knowledgeable and hard working, present and past, coworkers and colleagues that made working at PHX a mostly enjoyable experience. I know that once they’re gone from the company, and they will be because they aren’t valued there, PHX would have lost hope to crystallize their ill-conceived strategy. Should PHX stay in the present course, they will remain a mid-size company with a small-sized company mentality and big company ambitions. They will become a contender that talks big but seldom delivers. It’s already a top heavy company that has cut the fat and muscles off and now it’s cutting its bones. That’s not a company a long term investor or a career conscious employee wants to be in. The true strength of companies in O&G lays not on how much they brag in the good times, but how they keep their vision during the bad ones. This is especially true considering the cyclical nature of the industry. If you’re looking forward to work for PHX, be warned. Competence, knowledge, hard work and even results don’t matter if you are not extremely deft at politics and relationship building. That’s especially true if you have any hope of advancement and career building with the company in the current downturn. And this is coming from someone that had survived other career battles and quite a bit of politics before being burnt at PHX.

1.0
16 Jul 2016

Draining

Recommend
CEO approval
Business outlook

Pros

Work as your own boss in the field. Can live where you want, doesn't have to be by shop.

Cons

Low pay, overworked. Management out of touch, or just lost because they have never worked the position that they are now managing. Insane amount of redundant paperwork. Knee jerk mentality, no proactive attempts to solve problems. Negative attitude towards field hands. Senior management cannot make a decision unless approved from corporate office, poor structure. Infighting amongst groups, no or lack of transparency, which is most likely tied to bonuses. Low pay.

1.0
30 Mar 2015

Don't expect a long term career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you don't like direction or structure then this is the place for you.

Cons

Where do I start, management does not have a clue. Like it has been said on prior reviews if you are a friend of someone no matter if you have if you have skills you are in. It's a click of the good ole boys and if you are a woman then you may not want to work for this company because women are not valued at all.

Viewing 1 - 3 of 129 Reviews

Glassdoor has 137 Phoenix Technology Services reviews submitted anonymously by Phoenix Technology Services employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix Technology Services is right for you.