PhotoFax Reviews

3.5

65% would recommend to a friend

(102 total reviews)

Karen DeBoer

82% approve of CEO

58% positive business outlook

PhotoFax has an employee rating of 3.5 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PhotoFax employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

102 reviews
4.0
30 Mar 2026

Fun job, but long hours can be tiring

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FUN JOB WITH FUN CASES

Cons

long hours can be very tiresome at times

5.0
22 Oct 2025

Understanding Managers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You work both in teams and alone. Everything is expensed for you. You gain valuable skills.

Cons

Sometimes cases can put you in uncomfortable conditions that you have to navigate on the go.

1.0
23 Mar 2025

Management is atrocious

Recommend
CEO approval
Business outlook

Pros

Plenty of hours, decent pay, paid training

Cons

-you start out with a week of paid training, once there you will do extremely long hours at their home office where they will breeze over important information, but drill into you tailing procedures. Once home, you'll get set up with a case manager that will go directly opposite of what you were trained. -your expense reporting will get looked over by the meanest, and most pass aggressive woman, who will nickel and dime you to death, to the point that you'll just stop including expenses for equipment and vehicle upkeep just avoid having to deal with her. -your working hours don't stop after your cases is done for the day, after sitting in your car for 10-12 hours, you'll then be expected to go home and write out a report that has one of the worst formats I have ever had the unfortunate privilege of having to write. You'll then send it off to your case manager, who will then pick it apart and resend it to you because again, he wants you to do it in a different way than what you were trained to do at the corporate office. -in some cases, they'll have you set up surveillance so far away from the subjects house that there's no way of observing them, and if you push back, they'll ask you to try and trespass or endanger yourself for results In all, this company does a passable job in the initial training, but once you're home, all bets are off if your manager is a nightmare, and if they'll give you decent hours.

Viewing 1 - 3 of 102 Reviews

Glassdoor has 103 PhotoFax reviews submitted anonymously by PhotoFax employees. Read employee reviews and ratings on Glassdoor to decide if PhotoFax is right for you.