Picsolve Reviews

It is a real example of all mouth no trousers company who sell a big show but cannot deliver in a professional manner on any level constantly. Which is a shame as it does seem to have good potential but the issues its facing are many and complex leading to a catch 22 situation - the harder you try to fix things others who like a lack of transparency fight it and throw stones in the direction of your best efforts. I have witnessed practice that I have never seen before and been shocked at the lack of professionalism across the company which stems form the complete lack of stable recognise structure I had to wonder what the operations director was operating, The culture at Picsolve is one of its biggest problems, senior management seem to sit on top of the pile and have very little process of structure in place so they roles seem to be to largely hand out criticism, pointing the figure at their own staff and lynching them when things go wrong (and often do) and take the credit when somehow something comes off well. After a few years of that they get promoted higher and good people are recruited and are often busy trying to work in a professional organised manner, they eventually are either burned out in the process of fire fighting, leave, or are forced to by tactics that could be considered 'bullying'. There is a face doesn't fit approach to staff and if it doesn't then you time will be short and painful. The CEO is a man with little charisma and less leadership skills and the buck stops with him on all the above issues making Picsolve a company heading no where and dragging its staff with it for all their efforts.

Constant overworking in the elements; weather: of hot sun, rain, cold, and bugs. They have no consideration if you or one of your family members becomes sick and you have to take off they give you point duductions no matter what the reason is. Photo hosts are placed in booths all day unable to leave unless a lead is able to releave you, which means no restroom break and lots of bladder/urinary tract infections. Constantly saying sorry for things that are not even your fault to the guest because of either the quality of the product, the computer/camera skipping photos of a guest/family, or because of how a sign is worded because the guest thinks he or she will get a printed photo along with the digital copy on their usb. Only having about 7 to 9 minutes to eat lunch because the rest of your lunch is spent walking off the clock to the eating location and guests approaching you asking questions when you are not even clocked in anymore as well as going to the restroom. Management lies to its employees about safety, costumer service, promotions, and its products. Management tells its employees to lie to the guest as well about the quality of the products if for say a brick wall came out too bright or dark or the color looked terrrible they would tell you to tell the guest that it would either darken, brighten, or the color would change over night once it is dry.