Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Post Office. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Post Office?

45% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Area Manager (11) , Customer Service Consultant (11) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and definitely benefits" ((in 56 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 54 reviews)); "Great colleagues, take pride in working for this national institution" ((in 31 reviews)); "good benefit and 4 days working" ((in 30 reviews)); "Work life balance is good" ((in 26 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 37 reviews)); "Some of the managers don't have a clue about their work" ((in 18 reviews)); "Long hours very back breaking job" ((in 17 reviews)); "No leadership" ((in 12 reviews)); "Post office is a nice start" ((in 12 reviews))

What are the top reviewed Post Office locations?

Jorhāt , Thrissur , Meerut , New Delhi , Bengaluru , Māngrol , Okhla , Bangalore Rural , Howrah

Post Office Reviews

3.6

45% would recommend to a friend

(923 total reviews)

Neil Brocklehurst

28% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (923 reviews)

Post Office has an employee rating of 3.6 out of 5 stars, based on 923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

923 reviews

2.0

1 Jul 2026

Clueless, meandering management

Area manager

Recommend

CEO approval

Business outlook

Pros

Good people at grass roots, average pay for role. Good benefits.

Cons

Long hours, constant change of direction. Clueless board of directors with no idea about Postmaster wants and needs.

Post Office Response

17h

Hi, Thank you for taking the time to leave your review. We’re disappointed that you feel your experience working here at Post Office Ltd was not a positive one. We are committed to providing a positive work environment for everybody and your comments have been noted and shared with the relevant team to drive continuous improvement. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

3.0

1 Jul 2026

Great team but often understaffed and stressed customers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The team of people I worked with were great

Cons

Regularly understaffed, dealing with serving unhappy customers who had queued for a long time

Post Office Response

17h

Hi, Thank you for taking the time to leave your review, We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment. Kind regards, Talent Acquisition Team

4.0

23 Jun 2026

Post Office

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits and helpful colleagues

Cons

None that come to mind

Post Office Response

17h

Hi, Thank you for taking the time to leave your review, we really appreciate your comments! We’re so glad that you’re enjoying your experience working here at the Post Office and look forward to continuing to make a positive impact together. Kind Regards, Talent Acquisition Team

Viewing 1 - 3 of 923 Reviews

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Post Office Reviews

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Reviews by job title

Clueless, meandering management

Great team but often understaffed and stressed customers

Post Office

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