Puffin Reviews

3.0

39% would recommend to a friend

(5 total reviews)

39% positive business outlook

Reviews by job title

5 reviews
2.0
8 May 2024

"Fun" Culture Can't Mask Underlying Issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Puffin is a fun, energetic startup with a promising product. The team is collaborative, hard-working, and a joy to spend time around. The company allows dogs in-office. The small team size allowed me to learn a lot and grow within my role.

Cons

Be wary of a company that touts "fun" as a benefit. Aside from the generous PTO policy, benefits are lackluster and work/life balance is not prioritized. Recent policy changes coupled with inconsistent rule enforcement across departments have created a toxic environment riddled with frustration and trust issues. Management is more concerned with employee's physical presence in-office rather than performance. Work from home policy is rigid and doesn't reflect the changing needs of the workforce. Compensation falls short of market value, and raises do little to keep up with the high cost of living in Bend.

2.0
1 Aug 2024

Anonymous Employee

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brand with opportunity to grow in marketplace. Opportunity to learn many different parts of the brand, as most employees do more than their role states. Good benefits and PTO. Operationally the company is pretty sound and has SOPs decently dialed.

Cons

Majority of team has left the company in the last 6 months due to policies and lack of trust from CEO. CEO has never led a company before and is unable to make decisions for the business that will help it succeed. Salaries are well below average, and company is not hitting goals so bonuses are rarely paid out. Culture has completely fell off since CEO was hired. CEO seems to try to fix things, but not sure he is qualified to do so.

2.0
18 Apr 2024

Incredible Company, Significant Caveat

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Puffin is a small team with a lot of fun personalities. You can tell that everyone wants to do their part to make the company succeed. There is some incredible talent at Puffin. The team is scrappy, coming up with new, interesting ideas to keep customers engaged. You get to work cross-departmentally in ways that are very unique. Generous PTO policy. Puffin got started on the right foot.

Cons

This review reflects recent (2024) changes at Puffin. The CEO is uninterested in employee retention. Reducing overhead comes at the cost of employee wages. Zero to minimal raises are offered despite high risk to employees working at a startup and employees going above job description. Office is loud and distracting to work in. Work from home policy isn't helpful to employees. I expect to see high turnover in the next year.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 5 Puffin reviews submitted anonymously by Puffin employees. Read employee reviews and ratings on Glassdoor to decide if Puffin is right for you.