Does Pure Retirement pay their employees well?

According to anonymously submitted Glassdoor reviews, Pure Retirement employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pure Retirement. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pure Retirement?

53% of Pure Retirement employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pure Retirement 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pure Retirement?

Manager (6) , Mortgage Processor (6) , Product Owner (4) , Administrative (3) , Client Servicing (3) , Administrator (2) , Customer Account Manager (2) , Customer Service (2) , Relationship Manager (2) , Team Manager (2) , Underwriter (2)

What are the pros of working at Pure Retirement according to real employee reviews?

"My colleagues were lovely." ((in 6 reviews)); "Culture is good and business is growing" ((in 5 reviews)); "Friendly, supportive and evolving company where everyone is able to develop in their direction of choice." ((in 4 reviews)); "Staff are amazing to work with." ((in 4 reviews)); "My managers were extremely understanding, approachable and helped foster a balance between working hard and socialising." ((in 3 reviews))

What are the cons of working at Pure Retirement according to real employee reviews?

"Poor middle, and senior management." ((in 3 reviews)); "Not the greatest of wages" ((in 3 reviews)); "Unfortunately if a senior member of staff doesn't like you, not only will your progression be hindered but also management will believe fabrications without any proof which they will place on your file again hindering progression." ((in 3 reviews)); "The issue of low pay persists, despite claims that salary benchmarks have been conducted." ((in 3 reviews))

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Pure Retirement

Pure Retirement Reviews

3.5

53% would recommend to a friend

(84 total reviews)

Paul Carter

85% approve of CEO

62% positive business outlook

Ratings by category

4.1

Work/Life balance

3.8

Culture and values

3.8

Diversity and inclusion

3.5

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Pure Retirement has an employee rating of 3.5 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pure Retirement employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

84 reviews

2.0

5 Jan 2024

Once great, now a corporate, abusive mess

Manager

Recommend

CEO approval

Business outlook

Pros

Some great people (though sadly getting fewer), Monthly bonus scheme. Was a great culture with managers that cared, IIP Gold (but see cons)

Cons

The company culture has now descended to one of abusive blame and petty micromanagement. Since a few key individuals at the top came in, they have destroyed the culture. Staff are treated badly, pension is garbage base level, technology is rudderless (was a key differentiator but that has now gone with a useless CTO). One head is a bullying empire builder. CEO is great and cared about culture, but get the impression he just wants to retire now. IIP is a joke, they have the certificate but it's all a lie based on past work. Reward and recognition is all praise and feelies, never anything that costs any actual money.

Pure Retirement Response

Thank you for taking the time to comment. I'm sorry to hear you feel Pure isn't as good a place to work as when you were here previously. Like any business, we are always looking at ways to improve and take all feedback on board.

1.0

6 Jun 2023

Total mess

Customer service

Recommend

CEO approval

Business outlook

Pros

No pros What an absolute mess that place is. More so the sales department. You put in all the work and your colleagues that are seen as one team receive a bonus whilst the group I was in received absolutely nothing. Managers are way overpaid and regular staff are paid way below inflation levels. Think South Africa or Brazil. You have a few elites that are paid way above the national level and the rest of its hard working staff are forced in to poverty due to the low wages. Basically they pay to keep the top members and managers well fed.

Cons

Same as I said in the pros

1.0

26 Apr 2023

Do not recommend

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free parking, building is nice, close to amenities.

Cons

Toxic environment. Very childish & unprofessional behaviours displayed by management.

Pure Retirement Response

Thank you for taking the time to leave a review. All feedback, positive and constructive is welcomed. As you are a former employee, should you wish to provide context and more detailed feedback confidentially, please do so via the HR team.

Viewing 1 - 3 of 84 Reviews

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Jobs at Pure Retirement

Group Finance Assistant

Group Workplace Manager