Quality Solutions Reviews

Please give me your trust as you read this and know that I am being 100% truthful. First, QSI pumps its BRAND NEW employees to go on to Glassdoor and give a rave review. All of the reviews that you see on here with more than two stars are fake, or from an employee with less than a year of employment with the company. 75% of all employees working at QSI will secretly tell you how awful it is, and how much they hate their job. There is a reason you do not see reviews for QSI on Indeed.com. QSI opts to not allow reviews be left about them on Indeed because past employees were leaving such terrible blogs about employment. Go look at Google reviews, see what people have to say about working for QSI. In 2015, QSI was rated one of the best places to work in Wichita. Since then, the place has plummeted. Morale, working conditions, pay, supervision, all of it has gone out the door. Their whole goal is to get rid of the more senior employees that make bonuses, and cost them money on 401k contributions. YES I said bonuses! Bonuses used to be part of the job, the harder you worked, the more money you made. Today at your interview, they won't mention it; just a sub-par salary. Executives are turning the project management role into a call center role. All QSI is anymore is a call center; and a very poor one at that in a big fancy building. Supervision. Above the project manager role, is the director. Executives have been firing directors in groups of three, about every three months. People who had been employed with QSI from the start, with 15 to 20 years of experience, have been fired. They are told that their position is no longer available. Imagine that-working at a job for 20 years and going to work on Friday with no clue, and getting fired. Yes-that is what your future holds with QSI. With that in mind, current directors are too afraid to stand up for their teams because they don't want to be in the next group laid off! I cannot say enough to keep you away from this place. It is all smoke and mirrors, and many believe that QSI is getting ready to sell to within the close of the coming fiscal quarter. This is speculation though and not fact. If you absolutely have to have a paycheck for a month or two, do it. But you will be treated poorly after your fake new employee glamour wears off. If you enjoy working in a call center, this might be ok for you. If you are an adult, that doesn't need to be micromanaged and screwed around with, you will dread going to work every day just like I did for two years.

I was originally hired on as a receptionist and from the beginning I was never officially trained and was not given a clear direction of my job. I was then required to work in departments I had no knowledge or skill set for. When I went to my director and HR about my concerns on my job I was asked if I was told I was doing something wrong. Despite going forward with that concern, I was never shown how to do the work I was tasked with. In some instances when I was told I would be going to a different department and be asked to do work that a support should be doing, I was never shown or trained as a support. Not even as a receptionist , I would ask what I would be doing and each time my director would say “I don’t know”. I also saw a lot of turnover albeit it firings or people leaving on their own. In one instance, an employee was told if they caught up on all their follow ups and scheduled projects they would not be let go, and as soon as that was complete HR and management let the employee go, despite never giving them a disciplinary warning. Upper management expects teams to be able to preform at 100% but refuse to hire on more people to help with the newly acquired accounts. I have never felt so undervalued at a company as small as QSI. They try to cover up their faulty work environment by having new hires come on to places like Glass Door and write reviews about how great it is a place to work, but they don’t tell you how stressful and high maintenance the job really is.