RealWork Labs Reviews

4.0

73% would recommend to a friend

(47 total reviews)
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Scott Hartig

79% approve of CEO

71% positive business outlook

RealWork Labs has an employee rating of 4.0 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealWork Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
1.0
10 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The only thing good about this place is the product. Shame because you could do great things if you could figure out how to sell it and get rid of toxic leaders.

Cons

TOXIC WORK ENVIRONMENT and culture in sales; favoritism from leadership to sales employees, if they don’t like you, you’ll know; ZERO training or call coaching (they only help those who are making them money); they won’t let you work from home (some do if they like you); the old CEO runs the sales floor (yikes) who demands you to read the script word for word, but then says things like “it’s not about what you say, but how you say it” lol; terrible and unprofessional behavior from the sales leaders

1.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

If you can carry the weight of inconsistent leadership, the commission potential is solid. The environment is fast-paced, the crowd skews young, and there’s no shortage of caffeine—coffee and energy drinks seem to flow freely. There’s even a pickleball court on-site, which sounds cool on paper… but let’s be honest, this is Texas. Good luck using it for more than five minutes in the summer.

Cons

Insecure Leadership: The culture favors silence over innovation. If you're confident, ask thoughtful questions, or suggest improvements, you're labeled "difficult." If you nod, smile, and stay in line, you'll get by. Execution via Burnout: The top five closers carry the scoreboard. Everyone else? Treated like interchangeable parts in a rotating door of new hires. The machine keeps running—not because of strong strategy, but because a few people are pushed to carry the weight while the rest are cycled out. Micromanagement Framed as Mentorship: Feedback is mostly one-directional. Expect frequent 1-on-1s if you deviate, rigid scripts, and leadership maxims—rarely any support that helps you sale. Book Club Leadership: One leader leans heavily on books like How to Win Friends and Influence People, displayed like a personality manual. But instead of building trust or influence, it results in guardrails, over-structuring, and credit being siphoned to whoever’s already in the spotlight. Fitness Meets Floor Show: Midday push-ups between meetings became a recurring event. While self-care’s important, the delivery felt more like a personal performance than a culture-builder. Recycled Titles, Same Results: One senior leader seemed more focused on past accomplishments than present outcomes—frequently referencing “back in my Yoodlee days…” as if we asked. It’s hard to understand the vision when the energy feels more performative than results-driven. Questionable Promotions: Role changes and title shifts seem based more on optics than impact. Results don’t always drive recognition—visibility does. Inconsistent Standards: Policies shift depending on proximity to the “in” group. Errors from top performers are overlooked, while others are micromanaged out the door. Culture of Control: Confidence and creativity are often perceived as threats. If you’re not deferential, the tone changes quickly. False Urgency, Real Confusion: Targets change and direction feels reactive rather than intentional. There's pressure—just not a lot of clarity. Tone-Deaf Atmosphere: Music in the office is a leadership-controlled playlist stuck in a late-2000s loop. It’s not just a taste issue—it symbolizes a top-down culture where even the vibe isn’t built for the team. Advice to Job Seekers: If you value thoughtful leadership, professional growth, and a culture that rewards contribution over compliance—this likely isn’t your spot. If you’re confident and capable, expect friction.

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RealWork Labs Response
1y
Thank you for your feedback. While we respect your right to share your experience, we want to be clear: many of the claims in your review do not reflect the reality of our culture, values, or leadership approach. We believe in open communication, thoughtful feedback, and continuous improvement. Challenging ideas and asking questions are not only welcomed—they're encouraged. To suggest that confidence or innovation is penalized is simply not accurate. Diverting from proven call scripts and attempting to re-create processes without leadership sign-off isn't the way to go about it either. Our commission structure rewards performance, and our top performers succeed because of their effort, skill, and consistency—not because others are “cycled out.” Every employee has access to coaching and development, and we’ve worked hard to build those programs with intention and accountability. As for promotions and recognition, decisions are made based on results, contribution, and impact—not visibility or popularity. Claims of favoritism or shifting standards are unfounded and do a disservice to the many individuals here who earn their success. We understand that our fast-paced environment and structured processes aren’t for everyone, but we stand by our commitment to building a high-performance team that supports growth and drives results—with clarity, purpose, and respect.
1.0
3 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Product is great. Has potential!

Cons

Micro managers, I’m talking hovering around behind you while you make calls. Jumping on calls without asking to. Changing the script month after month. For consistency in sales you need to master one thing for a long time not change something constantly. Confidence was impossible to gain due to lack of inconsistency from this company since my very first month. Extremely toxic environment.

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RealWork Labs Response
2y
Thank you for sharing your review. We value your input and we are disappointed to hear about any negative experiences you may have had while working with us. We strive to create a supportive and collaborative environment for our sales team, and we are constantly looking for ways to improve our processes and communication. Our revenue leadership team is more committed than ever to creating an authentically positive culture. This includes exploring new coaching methodologies and building confidence. We appreciate your feedback on our product and we hope you find success in your future endeavors.
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Glassdoor has 47 RealWork Labs reviews submitted anonymously by RealWork Labs employees. Read employee reviews and ratings on Glassdoor to decide if RealWork Labs is right for you.