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      Refine Labs

      Engaged employer

      Refine Labs Reviews

      4.0

      70% would recommend to a friend

      (34 total reviews)

      Megan Bowen

      100% approve of CEO

      70% positive business outlook

      Refine Labs has an employee rating of 4.0 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Refine Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      34 reviews
      5.0
      8 Jan 2026

      Talented Marketers and Transparent Leadership

      Performance marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers who are great to work with and really care about doing a good job. Leadership honestly cares about the employees.

      Cons

      As you would expect from an agency, the work is fast-paced and can be high-pressure. Not necessarily a bad thing, just something to be aware of going in.

      4.0
      29 Dec 2025

      Grew a lot

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Came in at high growth point. Enjoyed the learning

      Cons

      A bit stressful due to high growth

      3.0
      16 Dec 2025

      A mixed bag with a limited path forward

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues are incredibly smart, capable professionals. Agency has positive professed values/goals and some benefits, such as unlimited PTO, that align with stated values. Generally quality of clients is strong, through client retention is...inconsistent.

      Cons

      Refine Labs was founded as an incredibly ego-centric agency. There is still an ego-centric culture that is built around self-promotion (and promotion of favored colleagues), rather than a healthy collaborative or even truly merit-based culture. If you're not a self-promoter, you're success and progress in the agency will be very limited. There has also been a lot of instability in mid-management roles, which signals challenges of vision and hiring at this level, which filters down to success of "individual contributors." Salaries may be competitive at time of higher, but fail to keep up with inflation outside of promotion, but organization is relatively flat and offers little room for professional growth, which contributes to employee retention problems.

      Viewing 1 - 3 of 34 Reviews
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      ReviewsRefine Labs reviews

      Glassdoor has 34 Refine Labs reviews submitted anonymously by Refine Labs employees. Read employee reviews and ratings on Glassdoor to decide if Refine Labs is right for you.