The culture at the company can sometimes feel off, and there is a noticeably high turnover of staff. The approach to handling departures seems somewhat abrupt; recent leavers have not worked their notice period, which has left little opportunity for farewell interactions with their teams.
Compensation levels are low. While salaries might typically be 10-15% lower than those in London due to the agency's location, the actual wages are significantly below that mark.
In one instance, a team member received a promotion but only saw a minimal pay increase (less than £5k increase per annum). Additionally, the recent decision to make a role redundant due to budget constraints was followed shortly by promotions for other team members amid a restructure, which created some discontent among staff.