Refuge Reviews

3.0

44% would recommend to a friend

(210 total reviews)

Gemma Sherrington

80% approve of CEO

21% positive business outlook

Refuge has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Refuge employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

210 reviews
5.0
16 May 2022

Going in the right direction

Recommend
CEO approval
Business outlook

Pros

New leadership is more transparent and creating a more open and inclusive culture

Cons

none. happy so far working for Refuge

1.0
10 Jul 2018

Clueless

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The workers on the ground are very passionate

Cons

Senior management are clueless. SMT's response to a scathing article in the Civic Society was to ask current staff to write positive reviews on glass door, when this didn't happen SMT took to writing glowing "fake" reviews themselves. You can spot these reviews as they have these traits, they typically mention Sandra Horley or CEO, they have the audacity to say there are no cons to working at Refuge - side bar for a moment, a company that has NO CONS get real! They attack ground staff and say things like, "show some loyalty" "no one is irreparable" "don't judge" instead of addressing a very serious internal cultural problem SMT are pandering to the public, why not mention that an entire Directorate walked out on mass or that 3 permanent Directors of Fundraising came and went within 2 years?

1.0
28 Jun 2018

Nepotism is rife, toxic environment, terrible leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate front line and non-senior staff

Cons

Incredibly disappointing charity to work for. I accepted the role anticipating an empowering and inspiring environment but was met with a disheartened, beaten down work force. Senior management are controlling, close minded, corrupt, and archaic. Nepotism runs through the organisation with family members and friends of senior management being hired without being formerly interviewed.

Viewing 1 - 3 of 210 Reviews

Glassdoor has 220 Refuge reviews submitted anonymously by Refuge employees. Read employee reviews and ratings on Glassdoor to decide if Refuge is right for you.