Whether your team management is good or not highly depends on the team and manager. No room for professional development. Work/life balance also depends on the team and manager. Director is not willing to make positive workplace changes to support employees.
Lots of the staff are truly dedicated, compassionate, and care about clients. Very rewarding to see clients succeed and share their stories with you. I learned so much about the resettlement world.
Cons
Lots of burnout and upper management doesn't seem to care. Burnout stems from complicated government systems, heavy caseloads, and direct service staff not getting the support and resources they need. Takes a toll on you emotionally when there are simply no solutions to help some families.
