Where does one begin? The level of favoritism and elitism is palatable. If you're in survey, then you're non-existent and expendable because Reis' mentality is if you're not earning money for them, then you're not important. Meanwhile, the survey team is a big part of what makes the wheels go round.
Further, the micro-managing is insane. Middle management is clueless and lacks the moxie necessary to push back their superiors when they hatch their last minute plans to join the rest of the real estate information world. Reis does not invest in the training of their middle-managers. Therefore, their tone is almost always condescending and rude. Middle management treats its employees like faceless children, addressing them in e-mails by their initials. They're managers simply because they've been there long enough, not because they're mentally competent.
The expected productivity is unrealistic for a number of reasons. First, if you've worked there long enough, you stop caring altogether. Secondly, your responsibilities change in a heartbeat and you're expected to perform right away. Reis forgets that surveying is a monotonous purgatory and humans need time to adjust when things abruptly change. Unfortunately, they're not sensitive to that reality, and therefore, drive you up the wall. Lastly, the contacts themselves are sick and tired of Reis calling them non-stop.
