Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (10) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 9 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 4 reviews)); "Good work life balance" ((in 4 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 4 reviews))

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Reliance Matrix

Reliance Matrix Reviews

3.9

79% would recommend to a friend

(83 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Career opportunities

3.9

Culture and values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

83 reviews

4.0

30 Mar 2026

Fair salary and benefits, but short break times

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Salary and benefits.. value the workers

Cons

I think break times should be longer

4.0

31 Jan 2024

Growing Company

Claims examiner

Recommend

CEO approval

Business outlook

Pros

Rapid growth/opportunity, job security, teamwork/support, training programs.

Cons

Pay is low for the workload, lower-level leadership has micromanagement tendencies,

5.0

28 Jun 2024

Great Opportunity

Absence management specialist

Recommend

CEO approval

Business outlook

Pros

Reliance Matrix has had rapid growth and with that comes some growing pains, but I am seeing such a movement for advancing in technology , best practices and training. Although I am only about 1 year into my employment and have no previous experience in this industry, in a generalized comparison to previous employers the compensation is fair and I feel more of a work/life balance than in previous jobs.

Cons

Workload can get overwhelming at times, a more structured mentoring period after 12 week ILT would be highly beneficial to new examiners, particularly examiners with no previous claims experience.

Viewing 1 - 3 of 83 Reviews

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Jobs at Reliance Matrix

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