Relias Reviews | Glassdoor.co.in

Relias Reviews

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Found 173 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
30%
Recommend to a Friend
45%
Approve of CEO
Relias CEO Jim Triandiflou
Jim Triandiflou
123 Ratings
Pros
Cons
  • "The ones determining the low pay are those that make 6(in 15 reviews)

  • "high turnover including C-Suite(in 11 reviews)

More Pros and Cons
  1. "Rapid growth environment with potential for more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time for more than 20 years

    Pros

    Heavy investment in product and technology Excellent benefits - healthcare and 401k, in particular Backed by Bertelsmann Team members care - about their products, their colleagues and the lives they impact with their solutions The business is exceptionally profitable and continues to grow at a remarkable pace, both organically and via strategic acquisitions As acquisitions and products merge and integrate there...

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    Cons

    Rapid growth comes with relentless pace - those who are most successful are running hard and fast with very little chance to catch their breath High expectations are at times overwhelming Acquired entities are integrated very quickly and meticulously (it’s rather impressive how well this is done at Relias!) but with the aggressive speed comes short term disruption that is painful and challenging for many Too many...

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    Advice to Management

    Empower and trust your leaders, especially those at the Director levels and below. They want to be heard and are (in most cases) capable and ready to lead their teams with less management and more genuine accountability. Simplify and focus whenever possible. The core products are powerful and deserve the bulk of the resources and attention.

    Relias2019-05-21
  2. Helpful (8)

    "Messaging Disconnect, but great advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Not A Manager 
    Neutral Outlook

    I have been working at Relias full-time for more than 4 years

    Pros

    Relias is what it is. In certain circumstances, it's great. In others, it's not too great. Relias strives to "be a 1% -er", but they do a lotof things that are decidedly not 1% (for example, their often quoted 50% target for salaries). I think that's where a lot of the frustration comes in towards the company--it's not a 1%er; not in employee benefits (~top 25%), not in employee salary (~top 50%), not in work/life balance...

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    Cons

    Relias is not a good place for those who don't want to invest a lot in their work. Pay (50th percentile has some exceptions): C- Workload: D+ Messaging disconnect (the above frustrations, plus minor ones): D-

    Advice to Management

    When you talk about being a 1%-er, what are you talking about? What is excluded? The image pitched by management doesn't feel like something that matches the day-to-day reality of Relias. I would recommend that management take a page from the Advantage by Patrick Lencioni, and put in the necessary work to bring everyone from all levels on board. I feel like management communication has undermined a feeling of...

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    Relias2019-04-21
  3. Helpful (14)

    "Trouble is brewing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Relias full-time for more than 4 years

    Pros

    Great place to learn SaaS. Great mission and purpose. There are some really bright spots here.

    Cons

    When the CEO is pushing his own agenda so hard that he has 1/1's with all the reps, something has gone terribly wrong. There is no buy in because the message is wrong, all wrong. After the last round of employee surveys, they actually read real issues out loud and then said if you dont like it here then leave! We told you what to fix and you say it must be us and to just go? Wow, message received loud and clear...dont...

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    Advice to Management

    You have a GREAT mission. You have some GREAT people who are super passionate about that mission. Listen to them and get out of their and your way. Oh, and please stop saying you start people at 25% of market and your TARGET top pay is 50%...but you expect top 1% results. Shame on me for expecting it to change, but there's so much good and we're so close it's hard to not have hope.

    Relias2019-04-27
  4. Helpful (8)

    "Beware for the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Owner in Mooresville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Relias full-time for more than 4 years

    Pros

    Good benefits, nice new office, work/life balance, some free snacks/coffee

    Cons

    Executive leadership is questionable, pay is certainly under market value, lots of red tape, recent lay offs, entire company restructuring

    Advice to Management

    Get things figured out and have an actual plan forward that is executed to and communicated to everyone. Stick to the road maps that are decided on and don't chase money.

    Relias2019-05-03
  5. Helpful (7)

    "No longer growing pains - Time to face the music!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Relias full-time for more than 4 years

    Pros

    Great stepping stone for College Grads. Awesome place to get your foot in the door in a SaaS industry. Great work-life balance.

    Cons

    The growth has damaged the companies culture and ability to be transparent which has lost the trust of their employees. People are constantly leaving the organization due to the companies management of layoffs. Instead of admitting their faults, they are hiding it under the term streamline. CEO is constantly saying that the retention rate of the organization is leveled but people are leaving in waves. This is ultimately...

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    Advice to Management

    Relias culture was what made employees love the organization, now that is gone, at least pay people comparable to the market. Truly listen to your employee's responses on the survey and work towards fixing the issues vs. fast growth. People do not leave companies, they leave management. Take a strong look at some of the management from C suite down and focus on development/leadership.

    Relias2019-05-22
  6. Helpful (7)

    "Boys club culture behind closed doors holds this company back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Relias full-time for more than 4 years

    Pros

    - Dedicated people who believe in the mission and work through numerous obstacles. - Nice office - 401k match is strong in area

    Cons

    - Accelerating turnover of best, brightest, and most dedicated since February - People are not valued as Relias' most valuable asset (e.g. Valentines Day layoffs, poor severance packages) - Boys club culture behind closed doors at the senior management and executive level - Reliance on outdated "playbooks" and templates, not creativity - Defensive-minded executive leadership team versus humble and open mindset ...

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    Advice to Management

    Summon the courage to radically change a culture that isn’t working for most. Relias has looked the other way on a behind-the-scenes boys club culture for years. Executives and senior leaders have engaged in behavior that undermines Relias’ credibility. Several female contributors have left the company because of management’s failure to address a work environment in which profane language and inappropriate jokes are used...

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    Relias2019-05-20
  7. Helpful (5)

    "Zero Accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Care in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Relias full-time for more than 2 years

    Pros

    The building is nice and the front line employees are great

    Cons

    Directors and VPs lack any form of accountability at all. HR is a joke and just tows the line of the VPs and department directors. They aren't concerned with employee wellbeing. I was told, "If you don't like it here then leave."

    Relias2019-05-21
  8. Helpful (17)

    "Great People, But Don't Drink the Kool-aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager 
    No opinion of CEO

    I worked at Relias full-time for more than 2 years

    Pros

    Amazing co-workers; some of the best and brightest people I've ever worked with. Great benefits and good for working families. Busy, challenging, and opportunity for growth and movement.

    Cons

    Leadership (executive level) seems disconnected. Not enough vertical communication within the company - the company is so fast-growing that they often miss important connections that need to be made internally in order to be successful. The motto is "We build the airplane while we are flying it" - almost seems like a cop-out excuse for not taking the time to pause and have a real strategy. Recently laid of 45 individuals,...

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    Advice to Management

    Over-communicate clarity. Be honest and transparent with decisions.

    Relias2019-03-15
  9. Helpful (1)

    "More employee departures than an airport has flight departures"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I have been working at Relias full-time for more than 4 years

    Pros

    Nothing is a pro at Relias

    Cons

    Everything is a con at Relias

    Advice to Management

    Relias has so many issues causing employees to depart that cannot and will not be fixed until Bertelsmann replaces the person in charge. Fix the main problem and there could be help for all employees and the future of Relias.

    Relias2019-05-22
  10. Helpful (10)

    "Poor planning and terrible communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Relias full-time for more than 4 years

    Pros

    -Pretty new office -Flex work available -Great people to work with

    Cons

    -Awful pay (they aim to pay at the 50th percentile, including benefits) and think that's a good strategy to compete with other companies in the area -Inconsistent communication within the organization and teams -Has severely missed the mark to properly integrate acquired companies and has neglected it's bread and butter product in order to focus on failing products -The culture that once was no longer exists. The...

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    Advice to Management

    Stop acquiring companies and focus on what is important to your current clients. Pay your employees fairly for the work they are doing. Get back to what Relias used to be, remember our Mission and why we do what we do.

    Relias2019-04-15

    Relias Response

    May 1, 2019Chief People Officer

    Thank you for taking the time to submit a review. While we still plan on acquiring companies ongoing, one of the focus areas for 2019 on the Client Care/Product Management side of the house is what is important to our current clients. So, be on the lookout for changes here. Quick ...

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Found 173 reviews