The good and the areas for improvement.
Pros
Compensation and benefits are in line or slightly above industry standards. They know this is a hard job and they compensate accordingly. They care deeply about professional growth and ideal placement. There’s room to grow within the company and they’re always creating new pods, promoting people who deserve it, and many of the people in a lead position don’t have previous management experience. They listen to feedback and pain points of employees and are pretty transparent about how they’re actioning feedback. Leadership has great leadership skills and stand by their operating principles - they demonstrate that daily. Everyone who works here has a stellar personality, diverse background, wants to do right by the company and the mission, and are wickedly talented and knowledgeable.
Cons
For a culture that is so appreciative and focused on feedback, I didn’t get any actionable, valuable feedback from my manager to the point that when it came down to assessing my skills well past the 90 day mark, all negative feedback came down as a hard surprise and was delivered exceptionally poorly which severely hindered the rest of my experience working there. The lack of touch points and feedback with my manager led to a major disconnect as the areas I thought I excelled in, they thought I needed to improve in and vice versa. I could’ve been treated with greater care and coaching earlier on instead of threatened with a PIP the first time I received any feedback. Although culture is a priority here, I found it very difficult to engage with the culture partially due to workload and partially due to the flexible business strategy. Some partners require project management and handing tasks off to technologists, but other partners require a lot of RevOps or adjacent work that can’t be handed off to technologists. You never know what you’re going to get because what partners say they want during the sales process differed reality each time. One of my clients required a lot of hands on work that made them take up most of my time, despite being “under sprint point capacity” because I couldn’t hand off these tasks to a technologist. The sprint point capacity doesn’t really measure a strategist’s workload, it’s the content of the work itself. Because of this, I didn’t have the time or the desire to engage in weekly ice breakers, fun Slack banter, ERGs, etc. I just had too much to do. With the nature of the job, you’re dealing with multiple deadlines every week. I found myself unable to feel accomplished about something because there was another deadline quickly approaching. It felt like the goal post was undefined or constantly redefined for every partner every week. They care deeply about social selling - which is a pro and a con because although it is successful for them, there was a lot of pressure to become a content creator whether it was posting ourselves or how we could contribute to other creators content. You can’t seem to post a customer win without someone asking if they can use it for content and you cannot decline it or you’re “hoarding awesome”.
