Rockend Technology Reviews

Rockend Technology is a funny beast of a Company as it is; - A family run business started in the 1970's. - Its latest piece of Software was released nearly a decade ago. - It's most popular piece of Software is coming up to its 30th Birthday! - Innovation and Creativity are distant memories for a once magnificent specimen. - Diversity is not their strong suit, similar to their industry (Real Estate not Software) - I have never met more white middle aged (or older) people at a RSL let alone in a Software company. - They have a culture of Drug Use. - They pretend to hold the Customer at the centre of their Business but really they are just trying to keep the status-quo and in a Modern, Technology Driven environment it's like taming a Wild Bore – Good Luck! - Management has brought in new pig pens and restraints to try and keep their litter behaving but also that seems to be futile (with Piglets escaping each and every day). - Senior Management have their heads in the clouds and need to refresh their 3 word slogans, personality and their expectations for the Business. - Also their understanding of how actual ‘Technology’ works and should operate in a normal way is deplorable, systems and processes break-down daily providing a poor experience for the customer and also the staff. - Due to the habituation with the failures of systems and management they should really develop a "Fool me once, shame on you; fool me twice, shame on me" model (the shame is too much to bare). - Finally Rockend Technology Job Role Descriptions, Employee Benefits, Remuneration, Work life Balance are always exaggerated.

Too many negatives, but the main ones I can think of are: - Do not expect to perform the same roles as in the job description advertised. I was hugely oversold on the role. - New management came on board recently and destroyed the culture that once made Rockend a good place to work. - Enforced scheduled start/finish times and breaks. - Huge emphasis on "customer experience" resulting in forced changes most people at Rockend are not happy with. Management are disregarding employee wellbeing. - Turnover rate is starting to go through the roof due to recent changes that came along with new management. This is very obvious with people leaving in droves on an almost daily basis. - The support teams are being indoctrinated to get them to accept working in a soulless call centre with the included micro management, monitoring and control that come with it. - Very little to no career or learning opportunities. I was stuck performing the same mundane tasks on a daily basis. I was actually losing valuable skills gained in past roles working at Rockend. - Any employee perks are slowly being removed one after another (e.g. free gym membership). - Drug use is evident in the culture. - Rockend's current vision and goal is extremely unrealistic and bordering on the ridiculous.