Rocket.Chat Reviews

4.2

80% would recommend to a friend

(46 total reviews)
avatar

Gabriel Engel

91% approve of CEO

69% positive business outlook

Rocket.Chat has an employee rating of 4.2 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rocket.Chat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
1.0
19 Jan 2022

Need to structure things and know how to treat people better

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Have a decent space to grow as a company

Cons

People are not treated properly Strategies are not executed and a high amount of blame game goes around Not hitting the proper sales numbers recently

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Rocket.Chat Response
4y
Hi! It's really a shame you didn't have a good experience with us, and we're sorry about that :( We're in a fast growth process and constantly learning, so in case you want to talk about any points of discomfort feel free to reach out to our People team!
5.0
7 Dec 2021

Good project and cluster

Recommend
CEO approval
Business outlook

Pros

having good product, rocket.chat opensource chat application. having good remote work having good working culture

Cons

Nothing. I haven't find anything

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Rocket.Chat Response
4y
Hello! Thank you for your feedback here, we appreciate it!
2.0
6 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- The HR team and their initiatives are one of the best things about the company. - Good culture and life / work balance. - Lots of projects to work and get yourself into. - Good and friendly environment...

Cons

... until it's not. First of all, most of positive reviews here are from trainees or summer of code interns. The reality for full time hires is quite different. Let's start with payment and salary, which is average for brazilian employees but very low for global employees. The revisions are almost non existent. The stock benefit is not immediate. To fully vest the stocks you have, you need to work in RC at least 3 years. Back to the core issue of Rocket.Chat: Its "founder" members. With the exception of Gabriel, the CEO, the rest of them (which are most of the directors and managers) live in some kind of delusional fantasy that they are some kind of brazilian Silicon Valley geniuses (spoiler: they are not) and everything is fine until you start to make questions and intend to make changes to the core processes of the company. If you cross one of these founders, you will be marked, and all the good vibes and culture of the company disappears. Ironically, they hired a lot of people to change the company for the better, in a lot of different new and enhanced processes: Agile, Scrum, QA, PM, PO, etc... but the reality is that most of the company is absolutely reluctant to change.

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Rocket.Chat Response
4y
Thank you for your feedback! We're really proud of our culture and of the work our People team has been developing! Although scaling our company brings challenges, we're working hard to implement the necessary processes and improvements for our growth, investment and development of our team! We appreciate your transparency and we also want to be open to work on the points you approached, so please feel free to reach out to Gabriel Engel or anyone from our People team to describe the issues you faced so we can further understand the points you brought!
Viewing 1 - 3 of 46 Reviews

Glassdoor has 98 Rocket.Chat reviews submitted anonymously by Rocket.Chat employees. Read employee reviews and ratings on Glassdoor to decide if Rocket.Chat is right for you.