Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at SERV?

7% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 1.9 out of 5 for work life balance, 1.5 for culture and values and 1.6 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "pays decently and overtime always available" ((in 3 reviews)); "The consumers are always great to work with" ((in 3 reviews)); "Learned a lot about how the state works." ((in 1 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Favoritism is apparent." ((in 5 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

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SERV

SERV Reviews

1.7

7% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

6% positive business outlook

Ratings by category

2.3

Diversity and inclusion

1.9

Work/Life balance

1.7

Compensation and benefits

1.6

Career opportunities

1.5

Culture and values

1.5

Senior management

SERV has an employee rating of 1.7 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 55% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

124 reviews

1.0

29 Mar 2026

Skeptical Hiring process from the beginning

Residential counselor

Recommend

CEO approval

Business outlook

Pros

Lenient with experience requirements (it’s beneficial for the person being hired but it’s questionable for the people receiving the service)

Cons

Everything, from workload, to magement, pay etc

1.0

9 Mar 2026

A sad excuse for non-profit organization

Residential counselor

Recommend

CEO approval

Business outlook

Pros

Decent benefits and some opportunities to do overtime

Cons

No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

1.0

22 Jan 2026

Toxic work environment

Manager

Recommend

CEO approval

Business outlook

Pros

The consumers and some of the staff

Cons

Micromanagement, management looking for mistakes, pay and compensation, work/life balance, favoritism, rumors spread at the corporate level

Viewing 1 - 3 of 124 Reviews

Jobs at SERV

Office Manager - Mental Health

Residential Counselor - Community Support Services (CSS)

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Skeptical Hiring process from the beginning

A sad excuse for non-profit organization

Toxic work environment

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