There is a lot of technical debt, with little regard from upper management for how it compounds. SIMON aspires to be a fintech company, but it does not feel like tech leadership is represented in the thought leadership of the company. This results in grueling technical design which must be done to overcome gaps in technical infrastructure. In other words, the SDC at SIMON is slow and arduous, for no reasons other than lack of investment (and perhaps oversight).
Leadership feels like people have earned their place either through inheritance via a Goldman Sachs title – or corporate jockeying, less so through excellence. I would expect this from a bank. I would not expect this from a tech company.