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      SNAP Financial

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      SNAP Financial Reviews

      3.6

      57% would recommend to a friend

      (38 total reviews)

      Matt Melius

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Culture and values

      3.4

      Work/Life balance

      3.2

      Senior management

      2.9

      Career opportunities

      SNAP Financial has an employee rating of 3.6 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SNAP Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      38 reviews
      2.0
      1 Dec 2017

      Needs a lot of improvement

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work-life balance, decent pay and relaxed environment

      Cons

      Chaotic work environment, no structure, minimal management oversight/support

      avatar
      SNAP Financial Response
      8y
      Hi there, Thank you for taking the time to express your experience while working at SNAP. We are sorry to see your feelings are mixed. While it is great to hear you were remunerated appropriately and enjoyed a healthy work-life balance, it is unfortunate to learn that you were unable to maintain an open dialog with management in order to facilitate greater support. We wish you the very best in all your future endeavors, Feeroza.
      4.0
      20 Oct 2018

      Lovely place to work

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My coworkers and manager are a good bunch, I like working with them, and I'm having a pleasant experience. It feels like a comfortable work-life balance, a Monday to Friday schedule with no weekends. Includes 3-weeks vacation, competitive salary, and a competitive health/dental/drug benefits coverage (even includes travel medical insurance). The office is inviting and includes cubicles with a large desk (although we are moving to a new building and this will change soon). The pace of customer requests is manageable. Most customer interactions are positive, it's an easy product to understand and manage (compared to high-stress industries like telecom, insurance, etc).

      Cons

      The most difficult part of my job are the areas of uncertainty, for example when I don't know how to help a customer with a question. I feel I could have benefited from more structure during training. But it's a manageable situation because I can always ask my manager and call-back the client. I'm learning as I go, I appreciate that I get to learn about finance in the process, as it will help me in my life too. One other frivolous thing -- sometimes we have team lunch, but the food is wheat/dairy/meat based, so it doesn't fit into my dietary needs. It would be nice to have food from a vegan restaurant instead. But overall, I feel satisfied working with SNAP, it's one of the best jobs I've ever had, and I really appreciate the opportunity.

      avatar
      SNAP Financial Response
      7y
      Hi there, Thank you for taking the time to write this awesome review! We are so pleased to hear you feel supported by management whenever you have been unsure about something. The feedback you provided, with respect to improving the customer experience was very helpful as well and we will be sure to pass it to management. Keep up the great work! Feeroza
      1.0
      15 Oct 2018

      Free for all

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free lunch once a month

      Cons

      Management has no idea how to run a company. HR is drunk and doesn't care about really helping the employee. Company scams it's clients and deals with shady dealers .

      avatar
      SNAP Financial Response
      7y
      Hi there, Thank you for taking the time to leave this candid review. While I understand you are no longer an employee, I take your concerns seriously and welcome you to contact me directly to provide more insight on your evaluation of SNAP. Thank you in advance. Feeroza
      Viewing 1 - 3 of 38 Reviews
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      ReviewsSNAP Financial reviews

      Glassdoor has 40 SNAP Financial reviews submitted anonymously by SNAP Financial employees. Read employee reviews and ratings on Glassdoor to decide if SNAP Financial is right for you.