Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 222 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 71 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 50 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass redundancy and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass Reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

2K reviews

3.0

30 Jun 2026

Great people but outdated systems and management focus misaligned

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Lots of great people. Genuine conversations on a daily.

Cons

Many outdated systems in use. Management cares more about quantity than quality.

Safelite AutoGlass Response

12h

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

4.0

28 Jun 2026

Great work-from-home setup with supportive supervisors

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home, pay is good and Supervisors I've had are great! Really worked with me on a schedule that fit with my needs! If your full-time you get benefits that include health insurance, life insurance, 401K with a 50 percent match, dental and vision insurance plus a yearly bonus!

Cons

Training doesn't prepare you for everything so it's a bit scary when your first working there! Upside is the seasoned employees (I'm one of them) will step up to the plate to assist in answering questions to make the transition easier. Selling wipers can be a hit or miss, that is part of the quota! There were a variety of health insurances to choose from it's been cut down to one which doesn't work for me!

Safelite AutoGlass Response

12h

We appreciate you sharing your experience. At Safelite, we're committed to focusing on you first — including your needs, passions and commitments inside and outside of work. We love hearing you had a great manager!

2.0

28 Jun 2026

Denial for a trainee position??

Auto glass technician

Recommend

CEO approval

Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

Safelite AutoGlass Response

12h

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Viewing 1 - 3 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II