Does Secret Recipe pay their employees well?

According to anonymously submitted Glassdoor reviews, Secret Recipe employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Secret Recipe. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Secret Recipe?

74% of Secret Recipe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secret Recipe 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Secret Recipe?

Waitress (18) , Service Crew (16) , Barista (8) , Server/Waiter (8) , Server/Waitress (8) , Cashier (7) , Kitchen Staff (6) , Kitchen Helper (5) , Part Time Service Crew (5) , Supervisor (5) , Assistant Supervisor (4) , Customer Service (4) , Executive (4) , Kitchen Crew (3) , Marketing (3)

What are the pros of working at Secret Recipe according to real employee reviews?

"Friendly colleagues and manageable workload" ((in 12 reviews)); "the pay is a good amount for a part time job" ((in 9 reviews)); "Friendly and good environment to work on" ((in 9 reviews)); "Some staff were friendly" ((in 6 reviews)); "Did not have free meal like another food and beverage businesses." ((in 5 reviews))

What are the cons of working at Secret Recipe according to real employee reviews?

"low salary, some customer hard to serve" ((in 14 reviews)); "Work life balance is lip service." ((in 5 reviews)); "The branch I was at kinda has incomepetent management." ((in 5 reviews)); "Need to hire more staff to cover busy hours" ((in 3 reviews)); "Upper management not too good." ((in 2 reviews))

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Secret Recipe

Secret Recipe Reviews

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3.2

74% would recommend to a friend

(197 total reviews)

55% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Culture and values

3.2

Career opportunities

2.8

Work/Life balance

2.8

Compensation and benefits

2.6

Senior management

Secret Recipe has an employee rating of 3.2 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Recipe employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

197 reviews

1.0

5 Jun 2026

Employee lunch provided, but breaks are too short

Kithen assistant

Recommend

CEO approval

Business outlook

Pros

You will get employee lunch

Cons

But you'll need to be ready to not get lunch time at all, they will not allow you to have lunch time , delay or even shorten the time of lunch break

4.0

25 May 2026

Free lunch and good environment, but hectic lunchtime

Waiter

Recommend

CEO approval

Business outlook

Pros

- Free lunch -Good surroundings less stress

Cons

-Hectic lunch time because a lot of customers

4.0

8 Mar 2026

experience

Waiters/waitresses

Recommend

CEO approval

Business outlook

Pros

good friendly environment easy to communicate

Cons

covid 19 fast pace tired heavy chairs

Viewing 1 - 3 of 197 Reviews

Jobs at Secret Recipe

Data Entry (Immediate Hiring)

Accounts Assistant/ Pembantu Akaun (Immediate/ Segera)

Accounts (Internship)