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      Securus Contact Systems

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      Securus Contact Systems Reviews

      2.9

      42% would recommend to a friend

      (37 total reviews)

      Lou Castelli

      51% approve of CEO

      40% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.0

      Work/Life balance

      2.7

      Compensation and benefits

      2.6

      Culture and values

      2.6

      Senior management

      2.6

      Career opportunities

      Securus Contact Systems has an employee rating of 2.9 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Securus Contact Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      37 reviews
      3.0
      14 Dec 2025

      N/A

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was able to work full time

      Cons

      It was a fast paced environment

      3.0
      13 Jul 2025

      Decent place

      Executive assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent hours. Clean break rooms and bathroom.

      Cons

      Click up amongst employees Constant turnover for employees and managers

      3.0
      17 Mar 2025

      It’s just okay

      Receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from the comfort of home..

      Cons

      Answering for 1000’s of companies who want you to act as if you actually work for them. Makes up set callers who do not receive accurate answers and hate that your just a glorified voice mail

      Viewing 1 - 3 of 37 Reviews
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      ReviewsSecurus Contact Systems reviews

      Glassdoor has 37 Securus Contact Systems reviews submitted anonymously by Securus Contact Systems employees. Read employee reviews and ratings on Glassdoor to decide if Securus Contact Systems is right for you.