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      Selfridges

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      Selfridges Retail Sales Assistant reviews

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      4.0

      66% would recommend to a friend

      (56 total reviews)
      avatar

      André Maeder

      100% approve of CEO

      64% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      3.6

      Culture and values

      3.6

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Retail Sales Assistant employees have rated Selfridges with 4.0 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Retail Sales Assistant professionals have a good working experience there. Selfridges is rated in line with the average (within 1 standard deviation) by Retail Sales Assistant professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      56 reviews
      4.0
      12 Aug 2025

      Great perks, poor management

      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Up to 35% discount on own bought product, discount on concessions varies. Discount events throughout the year - an extra 20% on top of your 35% discount on select brands, works out to 48% (concession team receive 35% discount during these events) - the events used to be every 3 or so months but now has been reduced to once a year. SOME of the loveliest people I’ve ever met in my life, I’ve made some amazing friendships with my team, and people on concessions. Lots of volunteering opportunities for local charities, setting Christmas decorations up for the women’s and children’s hospital in Birmingham every year (most rewarding part of the job). 1% commission on OB product, can really add up over Christmas.

      Cons

      Lots of standing around doing nothing during quiet periods. Management aren’t really on the same page when it comes to their management styles and leading a team. Lack of career progression, if they feel they can’t walk all over you you have no chance of progressing. FAVOURITISM!!!! They give the “good” jobs to people they like, or put people on high sales areas and leave others on areas that don’t have high footfall. The team is always the first to be blamed for anything, low sales, low footfall, low conversion! Sometimes people don’t want to spend money, maybe they’re forgetting we’re in a cost of living crisis and not everyone has disposable income. If you step one foot out of line you’re straight in a meeting. SOME team members take things too personally, we are selling clothes, not performing open heart surgery.

      Viewing 1 - 3 of 56 Reviews
      Related searches: Selfridges Retail Sales Assistant jobs | Selfridges Retail Sales Assistant salaries | Selfridges benefits | Selfridges interviews
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      Glassdoor has 2,065 Selfridges reviews submitted anonymously by Selfridges employees. Read employee reviews and ratings on Glassdoor to decide if Selfridges is right for you.