Sendle Reviews

4.2

83% would recommend to a friend

(81 total reviews)
avatar

James Chin Moody

91% approve of CEO

46% positive business outlook

Sendle has an employee rating of 4.2 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sendle employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

81 reviews
1.0
16 Jun 2021

Stressful and toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work has been good and productive. Have loved weekly free lunches. Some really great and talented team members.

Cons

With Sendle, you either accept how they do things and try not to rock the boat or you tell them what you think they can do better and get sidelined, ignored, and pushed out. BIPOC employees striving to make Sendle a better place have been treated terribly for offering their suggestions. When they make it known that they don't feel safe, they are made to feel like the problem and then become further isolated. Instead of fielding important questions about how the company is run, they take away the ability to ask those questions and assail the anonymous parties for daring to ask these hard questions at all. Always defensive, never learning. They've built a team of super talented people who can't count on any career growth or the pay that they are worth. If they do see a career path, it quickly dies when someone is hired just above them. High performers are given meager annual raises and a big pat on the back. Meanwhile, those that perform poorly but worship the leadership are rewarded. While they have lots of employees in the Philippines, there is no representation in leadership and company-wide diversity is scarce. Diversity is leadership is even more scarce. Despite being a B Corp, they act in much the same way as most corporations do. They don't value their people and use environmentalism as a marketing ploy instead of a genuine desire to do better. It's all about growth by whatever means necessary. If you don't agree, they are happy to have you gone. I'm sure many people join because of the B Corp status and then become disillusioned by the reality of how things are run.

avatar
Sendle Response
4y
We really value your unique perspective on working for Sendle. We’ll be taking your feedback seriously because as a growing and evolving company we’re focused on creating a great working environment where everyone feels supported. We encourage employees to ask questions, meet one on one with their managers or talk to our People & Culture team. Your assessment is incredibly valuable as we scale and work hard to improve. - Sendle
3.0
6 Jun 2022

Great but short lived experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was at Sendle for less than a year. Overall my time at Sendle was enjoyable. I loved the company culture and working with my fellow Sendlers.

Cons

On June 1st, the CEO abruptly called an all hands meeting where he announced 27 (roughly 15% of workforce) was being laid off effective immediately. The reasoning given for this was a slowdown in the US economy and thus drop in business. CEO sounded genuinely remorseful about the decision and the company provided severance to those affected. While I understand business was slowing and drastic measures had to be taken, a few unfortunate facts exist. Most of those laid off were new hires, some only having worked maybe a month. These individuals left their previous jobs for Sendle. Some maybe even had multiple offers (such as myself) who chose Sendle because they were sold on a thriving and exciting company. These folks are today left unemployed and now need to find new work.

avatar
Sendle Response
3y
Hello, thank you for taking the time to leave some feedback and we appreciate your advice! There are always challenges within a startup environment, and Sendle is working vigorously to improve the experience for Sendlers. A quick reminder that you have access to our Employee Assistance program until the end of October, should you want to get further advice or support - as well as the resume writing service and our network program for introductions and recommendations. Wishing you all the best in your search for the next best thing. - Ian, Talent & People Ops
1.0
13 Jun 2022

One day your there, the next your not.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great talented people within the company.

Cons

To let go of 15% of your workforce, within a few hour's notice is absolutely horrible. No chance to say goodbye to the team, and people we've worked with. The CEO announced the redundancies in a group call, most that were impacted were new people who have just joined. It almost felt unreal, that by the end of the day we were out of jobs. This was not aligned with Sendles values at all. But I guess it's price you pay working for a start up, that can't shelter for the storm without letting go of the people that you just hired.

avatar
Sendle Response
3y
Hi there, we appreciate you taking the time to write some feedback. The economy is tough at the moment, and we completely understand your frustrations. A quick reminder that you have access to our Employee Assistance program until the end of October, should you want to get further advice or support - as well as the resume writing service and our network program for introductions and recommendations. We are constantly evolving here at Sendle, so if you have anything specific you want to discuss, you know where to find me for a chat. - Ian, Talent & People Ops.
Viewing 1 - 3 of 81 Reviews

Glassdoor has 84 Sendle reviews submitted anonymously by Sendle employees. Read employee reviews and ratings on Glassdoor to decide if Sendle is right for you.