Does SentriLock pay their employees well?

According to anonymously submitted Glassdoor reviews, SentriLock employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at SentriLock. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at SentriLock?

18% of SentriLock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SentriLock 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at SentriLock?

Customer Service Representative (7) , Customer Service Representative (CSR) (4) , CES (Customer Experience Specialist) (2) , Technical Support Analyst (2)

What are the pros of working at SentriLock according to real employee reviews?

"Benefits are great for all" ((in 8 reviews)); "Pay is decent" ((in 5 reviews)); "New building with a nice layout" ((in 4 reviews)); "Casual culture." ((in 3 reviews)); "None, lied during interview process with empty promises of compensation upgrades and promotions to get me to accept below market pay and benefits, horrible work life balance, expectations to work on holidays, lunch break and at weird hours." ((in 3 reviews))

What are the cons of working at SentriLock according to real employee reviews?

"I feel the managers are afraid of them." ((in 6 reviews)); "I worked here for about 2 months before quitting due to the horrible work environment." ((in 3 reviews)); "People play favorites." ((in 3 reviews))

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SentriLock

SentriLock Reviews

2.3

18% would recommend to a friend

(71 total reviews)

Scott Fisher

80% approve of CEO

19% positive business outlook

Ratings by category

2.9

Work/Life balance

2.5

Diversity and inclusion

2.2

Culture and values

2.2

Compensation and benefits

2.2

Career opportunities

1.8

Senior management

SentriLock has an employee rating of 2.3 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SentriLock employee rating is 38% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

71 reviews

3.0

27 Apr 2026

Job security and PTO, but high micromanagement and pay issues

Ces2 (customer experience specialist)

Recommend

CEO approval

Business outlook

Pros

There's job security, generous PTO, and Good incentives when you reach the 5 year mark.

Cons

There's a lot of micromanagement, silly metrics centered around "engaging with your coworkers" that could actually impact your pay, and extremely high call volumes. The pay range didn't justify the time spent when you realize new hires start at a pay rate that the people who onboarded before 2016 had to work years to reach.

1.0

6 Mar 2026

It’s a dead sea

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Used to be a lot of pros. Can’t think of any now.

Cons

Bad managerial practices, bloated processes, some toxic employee and incompetent managers who don’t know what they are doing. Everyone in this company is either looking for another job or don’t even have the capabilities to jump. It’s a dead sea.

1.0

21 Jan 2026

Good people, but organizational change creates Friction

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are many talented and hardworking employees across the company. However, the overall experience is often impacted by ineffective middle management

Cons

There are opportunities to improve internal communication and reduce unnecessary process overhead. The organization experiences frequent structural changes, and the long-term value of these changes is not always clear. Standardized schedules across teams can also reduce agility and make it harder to operate in a truly Agile way.

Viewing 1 - 3 of 71 Reviews

Jobs at SentriLock

Desktop Support Specialist

Software Engineer II - Flutter

Customer Experience Specialist

QA Automation Engineer