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      Senture

      Engaged employer

      Senture Consumer Guide/Customer Service reviews

      2.8

      Be the first to recommend this company

      (2 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      Ratings by category

      3.0

      Diversity and inclusion

      2.8

      Work/Life balance

      2.0

      Culture and values

      2.0

      Senior management

      2.0

      Compensation and benefits

      2.0

      Career opportunities

      Reviews by job title

      2 reviews
      2.0
      2 May 2026

      Remote but stressful customer interactions

      Consumer guide/customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote job, and different shifts could be chosen once being there a while and have a better standing in performance.

      Cons

      Stressful with customers being rude mostly all the time. Breaks are only when given at the timeframes. Cannot do bathroom breaks if they aren't in allotted time. If you do need to take a bathroom break, you need to clock out first and you aren't getting paid for that time.

      avatar
      Senture Response
      1d
      We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
      3.0
      22 May 2024

      Remote work

      Consumer guide/customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work and pay is decent.

      Cons

      Very cranky customers and can have high volume.

      avatar
      Senture Response
      1y
      We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at reviews@senture.com to discuss any specific suggestions you may have.
      Related searches: Senture Consumer Guide/Customer Service jobs | Senture salaries | Senture benefits | Senture interviews
      Senture reviewsSenture Consumer Guide/Customer Service reviews

      Glassdoor has 344 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.