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Service Technologies

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Service Technologies Reviews

4.1

79% would recommend to a friend

(5 total reviews)

Michael Scneider

79% approve of CEO

79% positive business outlook

Reviews by job title

5 reviews
1.0
16 Mar 2017

Failing company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They give "unlimited" vacation but its a lie

Cons

Michael Schneider seems like a nice guy at first but he isn’t. He does not care about personal time. He'll call you on a weekend night to talk about some unimportant thing that can wait until Monday. He slacks you on a holiday and make you fix a problem for his father in law. That actually happened. He will make you feel bad about taking vacation and ask you to work on your vacation. He also takes vacation away, makes you change your dates, and when you come back he will not let you forget how inconvenient it was when you were out of town. He will bother you all day long with unimportant things. He will walk up to you and interrupt your work to tell you about a problem he just found. He expects you to fix it immediately. He can’t just put a report in Jira. He has to stop you from working so he can tell you. And he'll bother you once an hour for updates. He loves updates. He wastes time and money on vanity projects like a podcast that no one watches. OK his wife might watch. He says that the people he interviews are potential launch customers but it’s a joke in the office. We know they aren't launch customers. He can’t focus long enough on anything. He has big ideas but doesn’t follow through. As soon as an idea pops into his head, he walks up to you and says that the company is changing direction or that you’re doing something completely different from what you were doing before. He does this several times a month especially when things are hard and there isnt any visible progress. He loves to market and advertise but does not care about engineering. He gets companies to write articles about software that doesn’t exist yet. He makes crazy promises then he’ll work you like a dog to make his promise true. One thing you learn working with Michael Schneider is that he loves to invent crises. He’s always pulling a deadline from the air. You do not want to work for Michael Schneider. He fails a lot but doesn’t seem to learn from it. Almost half of his engineering department quit and he did not change a thing. He did not hire anyone to replace the people who left and he did not give anyone a raise.

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Service Technologies Response
9y
While we disagree with many items in this review, one of our core values is "Be honest" and so we don't fault this prior team member for that. Another one of our values is "Continuous improvement" and so we'll use this opportunity to solicit feedback from team members and improve where we can. We wish this ex-employee the best in their future.
5.0
1 Sept 2019
Recommend
CEO approval
Business outlook

Pros

This is a great place to build your technical profile and work on some of the latest technologies. Within the short time that I have been here, I have learned much more than I did within the 2 years of my master's program. The team culture here is extremely collaborative and people are always available to help/guide you in the right direction. There is a high level of autonomy involved and the management trusts you to get the job done. The best thing about working here is that you get instant feedback i.e. you can see how the work you do affects the end-users as soon as the code is pushed live. Also, you are not restricted to working on the backend or the frontend and can work throughout the stack based on your interests. The work is challenging and requires the engineers to research/get up to speed with newer technologies. Overall, a great place to grow your career, especially on the tech side.

Cons

Due to the fast-paced nature of the company and the dynamic landscape of the industry that the company operates in, it can get hectic sometimes in terms of working hours especially when there are important deadlines and/or urgent issues that need to be resolved. Since there is a diverse tech stack involved and multiple projects that are going on simultaneously, the learning curve can be a little steep for someone new to the team.

5.0
19 Jul 2019
Recommend
CEO approval
Business outlook

Pros

When I started at Service, I was at the lowest level. I've since become the operations manager in only 3 years. I do not think I could have achieved that growth at a larger company. The experience is what you want to make it which gives me the ability to learn new things and grow professionally.

Cons

As a startup, not all processes and procedures are in place. You have to figure a lot of stuff out as you go which requires a high level of self motivation.

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Glassdoor has 5 Service Technologies reviews submitted anonymously by Service Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Service Technologies is right for you.