ServiceNow Reviews

Updated 17 Jun 2021

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Found 1,453 of over 2K reviews

4.3
87%
Recommend to a Friend
97%
Approve of CEO
ServiceNow President and CEO Bill McDermott
Bill McDermott
509 Ratings
Pros
  • "good work life balance for employees(in 76 reviews)

  • "The company is growing around 40% YoY(in 49 reviews)

  • Cons
  • "Work life balance is not great right now(in 78 reviews)

  • "Middle management requires more training(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      #LifeAtNow

      1 Apr 2021 - Software Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Lot to learn. 2. Best work culture. 3. Good Compensation. 3. Easy reach to everyone. You can reach out to anyone if you are facing any issues or concerns. 4. Friendly environment. We enjoy working here. 5. Lots of games/outings/fun activities (of course not during covid, we do online gaming and party).

      Cons

      Haven't found any in my 1 and half years of journey.

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    2. 5.0
      Current Employee, less than 1 year

      Awesome place to work for

      10 Jun 2021 - Staff Product Designer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - DIBs - Work culture - People - Benefits - Work/ Life balance. - The products - Many more :D :)

      Cons

      Nothing as such to mention.

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    3. 5.0
      Current Employee, less than 1 year

      One of the best workplace to work

      31 May 2021 - Software Quality Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good tech to work on - opportunities for learning and growing - appreciative management which keep tracks of your hard work and appreciates the same to the wider org. - timely feedback for improvements and proper action plans to overcome challenges - good compensation - good medical facilities - now a days management is very much serious about the well being of there employees - good company values and ethics - big brand - Big support for Diversity and Inclusion - Emphasis on achieving your annual performance and personal goals.

      Cons

      - Sometimes there are not much of processes for each and everything as you might expect if you are coming from any other reputed big organization e.g. Oracle. - Sometimes work may become hectic

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    4. 2.0
      Former Employee, more than 3 years

      Good company. Bad management at Hyderabad (Technical Support)

      1 Jun 2021 - Technical Support Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for (highly dependent on your manager, but company is awesome) Lots of goodies/benefits Good medical benefits with 0% co-pay. (Never heard this anywhere) Stock options average 8-10 % hike in a year. (Nothing great but good during pandemic.)

      Cons

      Very bad management at lower end, esp. at Tech support - Hyderabad. Managers expect you to work beyond your shift hours as a norm (like we are their personal slaves) If you work only for 8-9 hours diligently, do not expect a promotion any time soon. The whole lower level managers (who are now directors) need to be taught what work-life balance is and how to provide to the engineer who report to them. Good for people who are ready to be slaves for good amount of stocks/salary.

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      1 person found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Excellent Firm..lot of freedom given to employees to learn and grow in career!!

      2 May 2021 - Staff QA Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Work culture 2. Now Platform and other products 3. Employment Security 4. Latest tools and process innovation 5. Decent compensation 6. Owesome and Friendly colleagues. I really mean it .. team really helped me in my first few weeks until I get settle down. 7. 3 Months Paternity Paid leaves What else do you need guys☺️👍

      Cons

      I can't say it's a cons or negatives..just thought to help reader to give bit an understanding. 1. It takes sometime to settle down here..lot of things to learn for the first 2-3 months time (platform,process,tools,basic javascripting, mandatory trainings etc..) 2. Initially, It feels bit overwhelming to settle down. But once you are done with above then you would really enjoy the feeling of working for such an owesome company.

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    6. 5.0
      Current Employee, less than 1 year

      Very Positive Experience

      20 May 2021 - Software Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Great Leadership 2. Customer 0 company - we are leveraging our own products in our daily workflows 3. Human centric 4. Everyone in the team helps one another and share responsibilities 5. Regular feedback from managers and peers 6. Lots of other benefits - health, entertainment, learning 7. Great on-boarding experience with well-defined action items

      Cons

      1. Not every team is strict in following coding standards 2. Cross-team response could be improved

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    7. 4.0
      Current Employee, less than 1 year

      Excellent Company with Limited Techstack

      16 Jun 2021 - Software Engineer IC2 in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) Good pay 2) Friendly colleagues and environment 3) Small teams and so more recognition 4) Stocks during appraisals 5) Employee perks

      Cons

      1) Limited tech stack - Mostly JavaScript and Seismic Framework(Less options to grow in other tech area) 2) Stocks instead of basepay increment 3) No chance to Onsite

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    8. 5.0
      Current Employee

      Dream company

      1 Jun 2021 - Software QA Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is completely a new platform for QE's. A lot to learn in Servicenow for QE's Best Pay Very caring towards employees Work Life balance is very good(I can say this because Fridays are half days here :))

      Cons

      No cons found till now

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    9. 5.0
      Current Employee, more than 1 year

      Good company to work at

      8 Jun 2021 - Senior QA Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company Good Perks Future oriented and good Higher management

      Cons

      Not found at this moment

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    10. 5.0
      Current Employee

      Great company to work on

      4 Jun 2021 - Business Analysis Senior Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, Environment , work culture, employee friendly, Flexibility

      Cons

      There is no Cons in ServiceNow.. if you are working and completing your task the company will give you lot of benefits.

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    Viewing 1 - 10 of 1,453 Reviews

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