ServicePower Reviews

3.7

63% would recommend to a friend

(28 total reviews)

Frank Gelbart

85% approve of CEO

62% positive business outlook

ServicePower has an employee rating of 3.7 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServicePower employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

28 reviews
2.0
26 Mar 2026

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work is encouraged Management oversight is very low.

Cons

The products are massively outdated and not very good. Customers are constantly unhappy and support teams end up dealing with the fallout. The people left in the company have very little understanding of how the product works so everything takes ages. Development and QA teams have been decimated. Management don’t understand what anyone does and don't take the time to find out. There’s no strategy in place. It feels reactive most of the time. There’s a strong blame culture across the business. Problems get pushed ignored and the exec team refuse to take accountability for their own faults. Customers are leaving in droves, which is pretty obvious internally, and it’s led to multiple rounds of redundancies. There have been at least two rounds in the last couple of years. Resignations are not replaced and everyone is expected to perform multiple roles.

1.0
16 Apr 2025

Avoid this company!

Recommend
CEO approval
Business outlook

Pros

Pretty cool product and employees are nice

Cons

They aren’t who they say they are! Be very careful and avoid employment here at all costs. I question whether the executive team plans to be there in the long term, which is surprising as the company is still pretty early stage and experiencing growth.

4.0
9 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful Culture, wonderful people, great support

Cons

Unclear of decisions and directions at times

Viewing 1 - 3 of 28 Reviews

Glassdoor has 28 ServicePower reviews submitted anonymously by ServicePower employees. Read employee reviews and ratings on Glassdoor to decide if ServicePower is right for you.