Shake Shack Reviews

3.4

57% would recommend to a friend

(2,115 total reviews)

Rob Lynch

60% approve of CEO

46% positive business outlook

Shake Shack has an employee rating of 3.4 out of 5 stars, based on 2,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shake Shack employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Food discounts I guess…. And a paycheck

Cons

Terrible leadership. Don’t be fooled by old reviews talking about the culture. That left with CEO Randy Garutti. Shake shack is just like every other money hungry corporation. They will work you straight into the ground if you let them.

Viewing 1 - 3 of 2,115 Reviews

Glassdoor has 2,200 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.