Pros
There are no pros I could possibly give this company
Cons
Sharetec is now owned by an investment firm, Evergreen based in California. Since the acquisition, the company overworks, under pays, under appreciates their staff and treat them horribly. Want to get praise for your job? The best you’ll get is a “paid pizza lunch”. The management makes easily 10x what the staff does and they just spend all day in meetings on how they can acquire more to make more money. They prey on large Caribbean credit unions knowing they have large member bases but maintain awful communication with their customers during the merger phases. The staff accept zero responsibility that anything could ever be the fault of the system. You’re trained specifically to disagree with the customers. Want a bonus? Well they only way you’ll get that is if you sign up for the 401k, and then you get your bonus deposited there, again, a money grab to keep their profits since it’s locked in a 401k in a vested balance so you forfeit it when you leave. The working environment is incredibly unprofessional. I have never worked in a company where crude language is just the normal and bad mouthing clients non stop. Need help after hours? As a customer, you’ll be charged. Servers are unreliable. Some employees are allowed permanent work from home ability yet others aren’t given that option or are limited to the number of hours allowed to work from home, obviously giving favoritism. If you need something from HR, good luck. The HR department is as helpful as a pile of bricks on a on way road.